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Description

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Clinical Informatics Director, MD/DO to help support a potential project to assist this objective.

Strategic Leadership & Governance

• Lead the informatics strategy and roadmap for the contract, aligning clinical, operational, and IT goals to organizational strategy and regulatory requirements.
• Chair or co-chair clinical informatics committees, governance councils, and multidisciplinary working groups.
• Establish and enforce clinical informatics policies, standards, and best practices, including change control and clinical safety/quality oversight.

Clinical & Workflow Excellence

• Translate clinical requirements into optimized, evidence-based workflows, order sets, clinical decision support (CDS), care pathways, and documentation standards.
• Champion safety, usability, and clinician experience by applying human factors and workflow engineering principles.
• Ensure content standardization (terminologies, value sets, templates) and reduce unwarranted variation across sites, service lines, and specialties.

Technology & Data

• Oversee selection, configuration, and optimization of EHRs and related systems (e.g., ancillary, device integration, imaging, telehealth, patient engagement, population health).
• Guide data quality initiatives, interoperability (HL7, FHIR, APIs, registries, HIE), and analytics to support clinical quality, performance improvement, and reporting.
• Evaluate and govern the use of AI/ML-enabled clinical tools and decision support for safety, bias mitigation, transparency, and clinical efficacy.

Quality, Safety, and Compliance

• Ensure clinical informatics deliverables are acceptable, high quality, and standardized to meet clinical, contractual, and regulatory standards (e.g., CMS, The Joint Commission, ONC, HIPAA).
• Lead clinical risk assessments, safety event reviews related to health IT, and corrective actions.
• Oversee testing, validation, and go-live readiness for clinical functionality and content changes.

Stakeholder Engagement & Change Management

• Serve as the clinical liaison among providers, nursing, ancillary departments, IT, operations, and executive leadership.
• Lead structured change management strategies, including communication plans, stakeholder alignment, and adoption metrics.
• Direct clinician education, competency, and super-user programs; monitor adoption and satisfaction and remediate barriers.

Contract Leadership & Delivery

• Manage the contract’s clinical informatics scope, staffing, budget (as applicable), milestones, deliverables, and risk management.
• Produce high-quality documentation (program plans, governance artifacts, status reports, SOPs, validation evidence) and present to internal/external stakeholders.
• Ensure timely, compliant delivery across environments.

Requirements

• MD or DO, active and unrestricted medical license in a U.S. state or territory.
• 8+ years demonstrated experience as a Clinical Informatics Director and/or Clinical Informatics Lead within a healthcare system (government or private sector).
• Proven leadership of enterprise-level EHR and clinical technology programs (implementation, optimization, upgrades, interoperability).
• Demonstrated success in clinical workflow transformation, content standardization, and quality/safety initiatives.
• Strong knowledge of healthcare regulatory frameworks (e.g., HIPAA, CMS quality programs, ONC certification), clinical standards (e.g., terminologies, order sets), and interoperability (HL7 v2, C-CDA, FHIR).
• Excellent communication, negotiation, and presentation skills; able to influence across clinical and technical teams and executive leadership.
• Experience leading multidisciplinary teams and managing complex portfolios, budgets, and timelines.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development