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Description

Mercier Consultancy MD is offering an excellent opportunity for Albanian-speaking professionals to work in Sofia, Bulgaria. This position includes fully paid relocation, enabling you to start a new chapter in a dynamic and vibrant city. Join our team to leverage your language skills and contribute effectively within a multicultural environment.

Key Responsibilities

• Provide exemplary support and assistance to Albanian-speaking clients through various communication channels.
• Manage and resolve client inquiries, offering accurate and timely information.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Maintain detailed and accurate records of client interactions and administrative tasks.
• Participate in training sessions to enhance product knowledge and service quality.
• Adhere to company policies and procedures while maintaining high standards of professionalism.

Requirements

• Fluency in Albanian (both written and spoken) is mandatory; proficiency in English is highly desirable.
• Previous experience in customer service, administration, or related fields is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work effectively in a team-oriented, multicultural environment.
• Comfortable with using CRM systems and standard office software.
• Positive attitude, adaptability, and eagerness to learn.
• Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered by the company.

Benefits

• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....