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Description

Italian Speaking Customer Experts for an Electronics Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while fostering long-term career growth.

Job Overview

We are currently scouting for talented individuals to join our team as Italian Speaking Customer Experts for an Electronics Leader position in Greece. This is a unique opportunity to represent a global giant in the consumer electronics industry, providing premium support to customers while enjoying one of the best relocation packages among jobs in Greece today.

Key Responsibilities

• Provide high-quality technical and product support for a world-renowned consumer electronics brand.
• Assist Italian-speaking customers with troubleshooting, product setup, and warranty inquiries through various communication channels.
• Maintain comprehensive knowledge of the latest electronics innovations, gadgets, and software updates to offer accurate guidance.
• Ensure customer satisfaction by delivering efficient, friendly, and expert solutions in the Italian language.
• Document customer interactions and feedback accurately to contribute to the continuous improvement of the electronics service ecosystem.
• Collaborate with internal teams to resolve complex technical issues and provide feedback on emerging product trends.
• Participate in ongoing product training to maintain the highest standards of professional expertise.

Requirements

• Native or fluent Italian (spoken and written).
• Strong command of the English language for internal communication.
• Valid EU passport or a valid work permit for Greece.
• Passionate about consumer electronics, digital trends, and providing stellar user experiences.
• Excellent communication and problem-solving skills, critical for this Italian-speaking customer support role.
• Previous experience in a customer-facing or electronics-focused environment is considered a significant advantage.

Benefits

What We Offer

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
• Fully Paid Training on the latest consumer electronics technology.
• Comprehensive Private Health Insurance.
• Professional growth opportunities within a multicultural environment.
• Relocation support from our dedicated team to ensure a smooth transition to life in Greece.

Life in Greece

Embracing the opportunity to work in Greece offers a unique blend of historical richness, modern city life, and the world-famous Mediterranean climate. When you accept one of our Italian-speaking jobs in this beautiful country, you are choosing a lifestyle characterized by sun-drenched beaches, vibrant social gatherings, and a relaxed, welcoming atmosphere that makes Greece a top destination for international professionals.

Our relocation program is designed to make your move to Greece effortless, ensuring you have the time to enjoy the incredible local cuisine, cultural landmarks, and high quality of life that Greece is known for. By joining this team, you are not just taking a career step in the consumer electronics sector; you are embarking on an unforgettable journey to experience the best that Greece has to offer.

How to Apply

If you are a passionate professional looking to advance your career with one of the most exciting Italian-speaking jobs on the market, we invite you to apply now. Join the Mercier Consultancy Group team today and secure your future in the vibrant world of consumer electronics.

Warm regards,
The Recruitment Team at Mercier Consultancy Group