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About the job
Tasks
What You Will Learn In This Internship
- First-hand experience on planning, conducting and analysing a UX/CX research; project in a Software company, working alongside the CX and UX team;
- You will gain experience in speaking to customers and marketing/sales related activities such as cold emailing outreach;
- You will have contact with business tools such as Salesforce, Confluence and others which will be important in your career;
- Organising research projects, especially recruitment of users for interviews;
- Analysing CX and research data, such as metrics and interviews;
- Creating research reports;
- Collaborating on research projects with others;
- Participating in research-related activities, such as recruitment by doing outreach, interviews, minute taking and doing analyses;
- Focusing on admin-related tasks, such as updating Salesforce and internal knowledge bases (eg. Confluence, productboard).
What we will love about you:
- You have some knowledge in various UX research methodologies, including contextual interviews, usability tests, personas, customer/user journey maps and surveys (e.g. via studies, such as Human interaction design, consumer behaviour/marketing, Psychology or similar);
- You are independent and organised;
- You are communicative, collaborative and open and you don't shy away from talking to strangers;
- You are proactive and open to trying new ideas and methods (e.g. trying new user recruitment methods);
- Language requirements: German and English.
How you can imagine us:
- You are part of a company with people working from everywhere in the world, in which you can take lot of responsibility and your ideas are always welcome
- In order to maintain your work-life balance we offer flexible working hours, home office and/or remote-working
- Your personal and professional development is important to us which is why we offer financial support for further education, trainings etc.
- We work with modern Apple products; every employee receives an own MacBook
- Last but not least: Our corporate culture means a lot to us, which is why we organize regular team events and cultivate a value-centric cooperation
- Interview with our Talent Acquisition Specialist
- Meet your Team Leader
- Work on a task independently
- Meet your future team and show us your skills
- Job offer ๐