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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class opportunities in the evolving digital landscape. We pride ourselves on our boutique approach, ensuring every candidate finds the perfect alignment for their professional trajectory within our global network.

Job Overview

We are currently seeking a motivated professional to join a leading global FinTech company as a French Speaking Advisor for Online Payment Platform position in Bulgaria. This role is a unique gateway for those looking to launch or advance their career in the high-stakes FinTech industry while enjoying a premium relocation experience to one of Europe's fastest-growing tech hubs.

Key Responsibilities

• Deliver exceptional support to users of a high-growth online payment platform, ensuring seamless transaction experiences.
• Resolve complex financial queries, payment disputes, and account security issues with professional precision.
• Analyze transaction patterns to identify potential fraud and maintain the integrity of the FinTech ecosystem.
• Collaborate with internal technical and financial teams to escalate and resolve high-priority user issues.
• Educate clients on the platform’s digital financial features, enhancing overall user engagement and platform trust.
• Adhere to strict financial compliance, data privacy, and security protocols required in the global payment processing industry.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Proven ability to communicate effectively in a fast-paced, digital finance environment.
• Strong problem-solving skills with a keen interest in FinTech and payment technologies.
• Customer-centric mindset with the ability to maintain professional composure during high-volume periods.
• Eagerness to participate in one of the most exciting French-speaking jobs currently available in the region.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training in FinTech best practices
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for a smooth start to your new career.
• Attractive Monthly Performance Bonus based on quality metrics.
• Career development and advancement opportunities within the global FinTech sector.
• And Much More...

Life in Bulgaria

Choosing to accept this French Speaking Advisor for Online Payment Platform position in Bulgaria means immersing yourself in a vibrant culture where ancient history meets a modern, booming economy. Bulgaria offers an exceptionally high quality of life, featuring picturesque mountain ranges, a beautiful coastline, and a welcoming international community that makes living and working in Bulgaria a truly unique experience.

Our candidates often find that the low cost of living in Bulgaria, combined with a premium salary, provides unparalleled financial freedom. Whether you are exploring the bustling social scene in Sofia or enjoying the diverse culinary delights across the country, Bulgaria provides the perfect backdrop for personal growth. Secure your future with these prestigious Jobs in Bulgaria and enjoy a balance of professional excellence and lifestyle comfort.

How to Apply

If you are ready to elevate your career within the FinTech industry and embark on a new adventure in Europe, we invite you to take the next step. Click the 'Apply Now' button to submit your CV and join our elite team of advisors. We look forward to reviewing your application. Sincerely, the recruitment team at Mercier Consultancy Group.