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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in our bespoke approach to career development, ensuring our candidates find the perfect professional match within the global market.

Job Overview

We are seeking dedicated professionals for the Italian Speaking Customer Experts for Mercedes-Benz position in Greece, representing the pinnacle of automotive excellence. This is a unique opportunity to provide premium support within the automotive sector, combining your passion for luxury vehicles with a rewarding career among the best jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Mercedes-Benz owners, delivering high-end service consistent with the brand's reputation.
• Provide expert assistance regarding vehicle features, maintenance inquiries, and technical support for the Italian market.
• Navigate and manage complex automotive service requests through multiple communication channels with precision and empathy.
• Ensure all customer interactions adhere to the high-quality standards expected within the competitive automotive industry.
• Collaborate with internal departments to facilitate seamless vehicle service and warranty claim processes.
• Utilize advanced diagnostic tools and CRM systems to track interactions and maintain accurate service history logs.
• Actively contribute to a high-performance team culture that emphasizes professional growth and brand loyalty.

Requirements

• Native or fluent Italian (spoken and written) is mandatory.
• A strong passion for the automotive industry and a customer-centric mindset.
• Valid EU passport or a valid work permit for Greece.
• Proficiency in computer usage and digital communication tools.
• Excellent communication skills, capable of representing a premium global brand like Mercedes-Benz.
• Commitment to long-term professional development within one of the premier Italian-speaking jobs in Greece.

Benefits

What We Offer

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary).
• Monthly Performance Bonus linked to service excellence.
• Fully Paid Relocation Package (flight tickets, airport transfer, and hotel accommodation).
• Fully Paid initial training to ensure you are an expert in the automotive field.
• Comprehensive private health insurance plan.
• Ongoing career development opportunities in a multinational, supportive environment.
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle while advancing your career; Greece offers a perfect blend of ancient history, stunning coastal landscapes, and a vibrant social scene. Residents in Greece enjoy an exceptional climate with over 300 days of sunshine, making it the ideal backdrop for both professional success and personal fulfillment.

Our comprehensive relocation package ensures a stress-free transition, allowing you to settle into life in Greece with ease. From the world-renowned Mediterranean cuisine to the welcoming local culture, you will find that living and working in Greece provides an unparalleled quality of life that is highly sought after by professionals globally.

How to Apply

If you are ready to launch your career with a global leader, we invite you to join our team of Italian Speaking Customer Experts for Mercedes-Benz in Greece. Please click the "Apply Now" button to submit your CV and begin your journey with Mercier Consultancy Group. We look forward to reviewing your application.