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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we take pride in facilitating life-changing career opportunities, specifically curated for those seeking high-impact Dutch-speaking jobs in premium Mediterranean hubs.

Job Overview

We are currently looking for a talented individual to fill the Nederlands Sprekende Klantenservicemedewerker Telefoonmerk position in Greece. This is an exceptional opportunity to join a global telecommunications giant, providing expert assistance to customers while enjoying a thriving career among the most sought-after jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking customers regarding telecommunications inquiries.
• Provide technical support for mobile devices and telecommunications hardware and software issues.
• Manage and resolve customer queries regarding mobile subscriptions, network connectivity, and billing.
• Deliver high-quality service to ensure exceptional customer satisfaction in the competitive telecommunications sector.
• Maintain detailed customer records in the CRM system to track interactions and resolutions.
• Identify opportunities to provide value-added telecommunications service suggestions to clients.
• Collaborate with internal teams to stay updated on the latest mobile technologies and market trends.

Requirements

• Native or fluent Dutch (spoken and written) is strictly required for this position.
• Professional proficiency in English for team collaboration and training purposes.
• Valid EU passport or a valid work permit for residency in Greece.
• Strong affinity for technology and the telecommunications industry.
• Excellent communication and problem-solving skills, perfect for Dutch-speaking jobs.
• Customer-centric mindset with the ability to work in a fast-paced environment.

Benefits

What We Offer

• Competitive Monthly Salary package.
• Two extra salaries per year (13th and 14th month bonus).
• Monthly Performance Bonus linked to service quality.
• Fully Paid Relocation Package (including flight, airport transfer, and initial hotel accommodation).
• Comprehensive, fully paid training program in the telecommunications field.
• Private health insurance and other company-provided benefits.
• Excellent career growth opportunities in one of the most exciting Dutch-speaking jobs in Greece.

Life in Greece

Relocating for the Nederlands Sprekende Klantenservicemedewerker Telefoonmerk position in Greece means embracing a lifestyle defined by sunshine, history, and vibrant culture. Greece offers an unparalleled quality of life, where you can enjoy world-renowned beaches, ancient landmarks, and a lively social atmosphere during your downtime.

Beyond the professional experience, living in Greece provides a perfect blend of modern amenities and traditional Mediterranean charm. From local gastronomy to a thriving expat community, choosing jobs in Greece is a gateway to a unique personal and professional adventure in one of Europe’s most beautiful destinations.

How to Apply

If you are ready to elevate your career and embark on a rewarding journey in the telecommunications sector, we encourage you to click 'Apply Now' to submit your application. We look forward to helping you start your new chapter in Greece with Mercier Consultancy Group.