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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, widely recognized as a leader in bridging elite talent with top-tier organizations within the European Customer Support Services industry. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in international environments, specializing in high-demand Dutch-speaking jobs across the Mediterranean.

Job Overview

We are currently sourcing exceptional talent for a Nederlands Sprekende Klantenservicemedewerker Remote position in Greece, designed for customer-focused professionals seeking a career change in the sun. This role offers the unique opportunity to deliver world-class support for global brands while enjoying the flexibility of remote work within the vibrant landscape of Greece, all while being fully supported by our comprehensive relocation program.

Key Responsibilities

• Provide high-quality omnichannel support (email, chat, and phone) to Dutch-speaking customers in the Customer Support Services sector.
• Resolve technical or general inquiries with efficiency, empathy, and professional excellence.
• Maintain detailed customer records within the CRM system to ensure seamless service delivery.
• Collaborate with international team members to share best practices and optimize support workflows.
• Meet and exceed performance targets and quality metrics established for the project.
• Act as a brand ambassador, ensuring customer satisfaction and loyalty through every interaction.
• Stay updated on product knowledge and service policies to provide accurate information to all users.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Proficiency in English to ensure effective communication with international management.
• Valid EU passport or a valid Greek work permit.
• Previous experience within the Customer Support Services industry is highly preferred.
• Strong problem-solving skills and the ability to work independently in a remote environment.
• A passion for delivering exceptional customer experiences and a positive, proactive attitude.

Benefits

What We Offer

• Competitive Monthly Salary in line with the European market.
• Two extra salaries per year (13th and 14th salary) to reward your commitment.
• Monthly Performance Bonus linked to service quality and KPIs.
• Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation upon arrival.
• Comprehensive, fully paid professional training program to set you up for success.
• Full health insurance coverage and access to premium corporate benefits.
• The opportunity to build your career through exciting Jobs in Greece.
• And much more...

Life in Greece

Embracing one of our Dutch-speaking jobs means more than just a new career; it is an invitation to experience the unparalleled quality of life that only Greece can offer. With over 300 days of sunshine per year, you will find yourself living in a culture that perfectly balances modern professional aspirations with a relaxed, Mediterranean pace of life in Greece.

Whether you are exploring historical landmarks, enjoying world-renowned culinary delights, or relaxing on pristine beaches, Greece provides an idyllic backdrop for your professional journey. By choosing this Nederlands Sprekende Klantenservicemedewerker Remote position in Greece, you gain the stability of a secure career combined with the adventure of living in one of Europe’s most beautiful countries. Secure your future with one of our sought-after Jobs in Greece today.

How to Apply

Are you ready to elevate your career and experience the best of the Mediterranean? If you meet the requirements, we invite you to take the next step by clicking the "Apply Now" button. Our dedicated talent acquisition team at Mercier Consultancy Group looks forward to reviewing your application and discussing how this opportunity aligns with your professional goals.