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Description

The following position is for employment with:

Waco Center for Oral and Maxillofacial Surgery

7030 New Sanger Ave Suite 100, Waco, TX 76712

POSITION PURPOSE

We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Treatment Plan Presentations: Present treatment plans to patients, explaining procedures and associated fees.
• Financial Assistance: Assist patients with financing and payment arrangements to ensure affordability and compliance.
• Patient Scheduling: Schedule returning patients for follow-up treatments and appointments.
• Insurance Management: Verify insurance coverage, send claims, post payments, and manage collections.
• Account Management: Oversee patient accounts, ensuring accuracy and timely updates.
• Front Office: Manage front office tasks, ensuring a smooth and efficient workflow.
• Team Collaboration: Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Required: Previous dental or medical administrative experience is required.
• Billing Knowledge: Previous experience in dental or medical billing is preferred.
• System Knowledge: Familiarity with dental/medical practice management systems.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Previous Experience/Education:

• Oral Surgery Coding/Billing Experience - a plus
• Marketing Experience - a plus

 ABOUT US ORAL SURGERY MANAGEMENT

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Passion for Patient Care

Outstanding Results

Winning Attitude

Embracing Continuous Improvement

Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications