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Hybrid Deputy Chief Operating Officer for Canada/LATAM - Vice President / Senior Vice President

iCapital · Toronto, Ontario, CA, Estados Unidos De América · Hybrid

  • Senior
  • Oficina en Toronto, Ontario, CA
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About the Role

iCapital is looking to hire a Deputy Chief Operating Officer (COO) for Canada and LATAM International to join the Business Management team to play a key leadership role in shaping and executing the operational strategy for the region. This individual will coordinate across functions, drive execution, and ensure alignment with global priorities.

This role is part of a broader initiative to place Deputy COO’s in each region. These leaders will help define the scope and direction of regional programs, working closely with local teams and maintaining a dotted-line relationship with the global COO leadership team for support and alignment. The Deputy COO will serve as the primary operational liaison between the region and global operations, ensuring clear communication, consistent execution, and strong collaboration across all business functions.

Responsibilities

  • Lead and coordinate operational initiatives across Canada and LATAM.
  • Ensure high client satisfaction and operational efficiencies across Canada and LATAM teams and always proactively look for potential operational efficiencies and global best practices.
  • Work closely with the Client Solutions and Product Structuring teams in key business development activities.
  • Partner with senior leaders in the region, especially in Client Services, Investor Relations, Fund Finance, Reporting and Governance, and Tax teams.
  • Ensure regional alignment with global strategy, standards, and priorities.
  • Act as a Business Manager/Chief of Staff to the International Operations Head.
  • Support change management, process improvements, and cross-functional collaboration.
  • Facilitate communication between regional teams and global operations leadership teams.
  • Provide oversight and coordination for new initiatives and ongoing operational workstreams.
  • Champion iCapital’s culture and values, to promote a working environment which allows people to develop and thrive.

Qualifications

  • 10+ years in operations, business management, or program leadership
  • Experience working across Canada and LATAM markets are preferred
  • Background in financial services, consulting, or a similar complex environment
  • Strong interpersonal and collaborative skills and well respected by senior stakeholders
  • Highly organized and execution-focused and able to manage multiple priorities effectively
  • Strategic thinker with a hands-on approach to problem-solving and delivery
  • Comfortable working in a matrixed, fast-paced, and evolving environment
  • Fluent in English; Spanish and/or Portuguese is a strong asset
  • Trusted operator who values accountability, clarity, and forward momentum

Benefits

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans so of which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.