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About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

The Role

We're looking for a passionate and empathetic hustler to join us as a Business Development and Partnerships Associate. This is a Full-Time Hybrid opportunity based in Springfield, MA. You’ll be working to help bring care to real families. Your role is to share details of our mission with families and ensure our information reaches as many people as possible.

You are a strategic BD operator who turns healthcare relationships into scalable referral channels—opening doors at health systems and winning trust with case managers to drive enrollments.

Key Responsibilities: 

• Get Abby Care's name out there. Build Abby Care’s presence across the Greater Springfield Area by developing relationships with hospitals, provider groups, and healthcare facilities, and by attending events and fairs to connect with key stakeholders.
• Own the referral pipeline. Map, penetrate, and expand priority channels across PCP groups, hospital systems, home health, and CMAs; turn warm intros into formal referral pathways with clear feedback loops.
• Building relationships with families. You will be responsible for engaging with families in the community by sharing information at events, resource fairs, meetups, and other gatherings. Your role is essential in ensuring more families have access to care.
• Enterprise pitching. Lead pitches to health system administrators and connectors in the local ecosystem, sharing program benefits and successes to close multi-location partnerships.
• Case manager ecosystem cracking. Build a trusted bench of case managers, social workers, and discharge planners; run consistent touch patterns, info sessions, and awareness initiatives to drive steady, high-quality referrals.
• Territory playbook. Create and iterate a repeatable GTM for the market (account lists, talk tracks, objection handling, etc.) and report weekly on funnel, conversion, and time-to-referral.

The Requirements:

• 2–5+ yrs healthcare BD/partnerships (PCPs, hospitals, CMAs, home health) with a proven referral-engine track record.
• Spanish and outreach/sales/case management experience preferred.
• Existing in-market ties to case managers/discharge planners and major provider groups; can show programs built from zero.
• Effortless relationship builder with strong communication, ROI storytelling, and objection handling skills.
• High-agency operator who executes cross-functional work in ambiguity; process- and metrics-driven with disciplined CRM and territory cadence.

Our Values

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
   
   
2. Urgency with Precision
   Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
   
   
3. Relentlessly Resourceful
   As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
   
   
4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
   
   
5. Driven to Redefine What’s Possible
   We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. 

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
  • OTE Compensation Range of $76,000 - $120,000, with the base salary for this role ranging from $60,000-$65,000. 
• Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. 
• Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
• Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). 
• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.