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We're the global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. 

We’re looking for a Customer Service & Logistics Manager to lead customer-facing teams across order management, hire coordination, transport, fleet planning.  Responsible for optimizing customer experience across Asia, the role ensures efficient hire operations, stakeholder collaboration, and high service levels. A hands-on leader, they drive performance, customer satisfaction, and seamless service through proactive planning and quality management.

Why Aggreko?

• Competitive compensation package & annual bonus program
• Industry-leading benefit plans
• Continuous training and development with career growth opportunities
• Safety-focused culture

What you’ll do:

• Stakeholder Management: Build and maintain strong relationships with customers, ensuring their needs are met throughout the hire process.
• Leadership Skills: Manage and support the Hire Coordination and Logistics team to deliver exceptional customer experiences.
• Customer Service Focus: Ensure all processes and resources are aligned to prioritize customer satisfaction.
• Collaboration & Teamwork: Work across teams to remove organizational barriers and enhance service delivery.
• Operational Efficiency: Oversee hire coordination, logistics, and resource utilization to optimize performance.
• KPI & Performance Management: Monitor and achieve key performance indicators, including on-time delivery and process compliance.
• Process & Compliance Oversight: Ensure all work is done effectively to ensure quality, on time invoice can be produced
• Culture & Capability Development: Drive a consistent customer-focused culture while ensuring team efficiency and performance.

You’ll have the following skills and experience:

• Educational Background: Business-related degree or equivalent qualification.
• Attention to Detail & Problem-Solving: Strong analytical skills with a keen eye for accuracy and effective decision-making.
• Industry & System Knowledge: Experience in the energy rental sector and familiarity with ERP systems like Salesforce & M3 Cloudsuite.
• Interpersonal & Communication Skills: Ability to build cross-functional relationships with excellent written and verbal communication.
• Technical Proficiency: Strong computer skills, including Microsoft Office (Excel, PowerPoint, Power BI).
• Customer Focus & Agility: Dedicated to delivering customer-centric solutions with a sense of urgency.

Find out more and apply now.

Bring your energy. Grow your career.

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Equity, diversity and inclusion at Aggreko

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.