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Key Responsibilities as an Area Service Manager:

• Ensuring customer satisfaction through quality of service and precise communication
• Accountable for equipment safety and performance
• Accountable for resolving customer service quality complaints
• Accountable for solving and closing the open callouts and reacting in case of stopped equipment and/or safety issues
• Managing a reduction of call outs in this area

The ideal candidate will have:

• Management experience
• Driving license
• Escalator industry knowledge preferred but not mandatory
• Excellent communication skills
• Good IT skills including PowerPoint etc.
• Excellent time management
• Problem solving skills
• Excellent Customer relationship management

What KONE can offer:

• A competitive salary
• 25 days holidays inc Bank Holidays
• Pension Scheme
• Development opportunities and development reviews to help you achieve your professional goals
• Endless support from experienced leaders within the lift industry,
• Annual bonus
• Fuel card and company vehicle

This role is not eligible for visa sponsorship.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers