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Homeoffice Field Service Engineer I

Thermo Fisher · Remote, Ohio, USA, Estados Unidos De América · Remote

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Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Various outside weather conditions

Job Description

Job Title: Field Service Engineer I

Location:

Band: 4

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

What will you do?

  • Repair, install, and maintain a variety of laboratory equipment products including incubators, centrifuges, cold storage (refrigerators and freezers), computer server based remote monitoring systems and other equipment as needed
  • Schedule and complete thorough preventative maintenance service to assure peak uptime of customer equipment
  • Understand customers’ needs to best promote service contracts, services, and new equipment.
  • Manage expenses and spare parts inventory in a timely and accurate manner
  • Document daily service actions through the company work order database  
  • Maintains courteous, and knowledgeable communication with customer to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.)

How will you get there?

  • Strong electronic/electrical and mechanical background preferred, IT/Networking background preferred, refrigeration experience a plus
  • Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc.
  • Good understanding of Smart Phones, Computer operations preferred Data Base management a plus
  • Demonstrated mastery of LPD product lines with minimal supervision
  • Proven ability to mentor and train other engineers with difficult service calls that require technical expertise
  • Ability to work independently diagnosing and troubleshooting with schematics, diagrams, service manuals and other technical documentation

Education

  • Associates Degree in Electronics or Engineering or equivalent education/experience
  • Microsoft A+ a plus
  • IT and networking knowledge a plus
  • Refrigeration / HVAC experience a plus

Work Environment

  • Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day
  • Must adhere to customer clean room environments and wear appropriate Personal Protective attire as required
  • Ability to drive frequently within territory and travel overnight if necessary
  • Must have a valid driver’s license and a safe driving record

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.