Trabajos a distancia y desde casa en Portugal, Algés ∙ Página 1

•  Support the configuration and enhancement 

• Advise on the design and development strategy of the related Workday business processes and data management

• Develop and drive innovative and proactive change efforts for HR process improvements

• Provide subject matter expertise in Workday support and development including business process configuration, testing and troubleshooting support

• Receive and analyze change requests, analyze the business needs and propose solutions

• Clarify the business processes needs and customer/user preferences, with the Business Process Owners to ensure the solution is customer-centric by design

• Audit processes to ensure full functionality, diagnose and challenge the current configuration, identify potential issues

• Propose solutions and enhancements to the systems and process design in line with the global design model

• Manage and participate to the execution, configuration and testing of the approved changes

• Test and audit configuration changes in a Sandbox tenant before moving to Production tenant

• Ensure regression testing is executed as needed 

• Ensure all stakeholders are aware of the changes in advance and the potential impact (Payroll or others)

• Work in collaboration with IT (BIS, GIO), Application Management Support (AMS) and consultants

• Manage the integration of new solutions or business processes

• Participate in the ongoing assessment and evolution of HRDS roadmap

2. Time & Absence

• Strong knowledge of Absence Plans, Time Entry Templates, Time Calculations, Time Entry Codes, Eligibility Rules, Accrual Calculations, Business Processes, Custom Reports, Calculated Fields, and EIBs

• Build and support advanced Time Tracking and Absence configuration

• Build and support advanced accrual calculations and calculated fields

• Create and run Time Tracking and Absence EIBs

3. Drive deployment of new features

• Provide relevant information on the solutions/providers/market trends and facilitate exchanges of internal and external best practices

• Manage the deployment of new features and innovations

• Coordinate with other HRDS members and Business owners

• Ensure all system changes are communicated, explained and supplemented with clear user guidelines

• Ensure the continuous improvement of users’ experience

• Lead the testing and adoption of Workday new releases 

4. Maintain HRDS Strategy to Support the Business Operations

• Ensure the ongoing administration of Workday solutions in scope and related processes

• Act as an escalation point, and subject matter expert for the BSC, business process owners, CoEs and HR users

• Ensure the execution of HRDS services are systematically performed in due time, including but not limited to:

  • Resolve technical issues, maintain existing plans, 

  • Coordinate and audit mass uploads (EIBs), etc.

• Work closely within HRDS team and with DDS to assure effective oversight of security and access rights, management of system interfaces, and system updates/version releases  

• Receive and analyze break fix and users requirements, analyze the business needs, propose solutions and reassign to the HRDS configuration team as needed

• Coordinate Workday new releases testing and acknowledgment for the scope of responsibility

• Ensure satisfaction among all stakeholders (HR, employees, managers) and work with HRDS team and IT to resolve issues and propose improvements

• Maintain and apply the Business Continuity Plan associated with the Workday solutions in scope

5. Governance and Accountability

•  Adhere to the governance model deployed by HR Digital Solutions

• Present to the Governance Board all relevant change requests to get its assessment and approval 

• Update the Governance Board on the main activities ongoing in the scope of responsibility

• Proactively solicit feedback from HR customer community in order to adjust, update and enhance solutions, processes and HRDS services to assure alignment with business needs and priorities

• Ensure alignment of annual objectives to key business needs and objectives

• Act as an escalation point, subject matter expert for the HR CoEs and BSC 

• Be accountable for successful delivery of HRDS  services  

6. Leadership & Team Management

•  Directly manage team coming from different countries (multicultural & multilingual background)

• Ensure your team possess and continue to develop the required and critical competencies. 

• Build and coalesce a team which might be physically based in multiple locations across the globe

• Maintain engagement and provide required support to team members for career growth.

• Manage performance at individual level

• University degree related to HRIS, business administration, human resources, IT

• Minimum 7-9 years of pertinent experience, in HRIS and HR processes

• Advanced technical knowledge of Workday solutions, exposure to Workday deployment, maintenance and enhancement of Workday or other HRIS post go-live

• Experience working in an International HRIS environment with cross-functional teams

• Experience in team management and project management

Knowledge

• Strong operational and technical knowledge on Workday solutions in scope of responsibilities

• Operational knowledge of other solutions out of scope 

• In-depth and hands-on experience with HRIS requirements analysis, business process configurations and user testing

Abilities

• Strong capacity to analyze, synthesize and resolve issues

• Ability to identify and recommend proactively areas for process improvement and provide efficient support to end users

• Skills to build and deploy training to HR community

• Pragmatism, tenacity and agility

Know-How

• Manage priorities and respect deadlines

• Listening skills

• Able to challenge partners and customers (CoEs, BPOs) and say “no” to ensure respect for Global Design

• Interfacing with all layers in the organization 

• Working in a multicultural environment

• Excellent written and oral communication skills, as well as presentation one

Languages

• Bilingual French and English, 

• Additional languages are an asset (Portuguese, German, Spanish, etc.)