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Hospitality Lead

Serenity Mental Health Centers · Phoenix, Estados Unidos De América · On-site

  • Oficina en Phoenix
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Description

Ready to Lead with Purpose in Healthcare? Join Serenity. 

At Serenity Healthcare, we’re building high-impact teams and transforming mental wellness. No medical background required—just leadership, drive, and a genuine commitment to making a difference. 

 

You Know People. We’ll Teach You the Rest. 

We don’t need clinical experience — we need compassionate, influential people who can inspire others, build trust, and drive meaningful impact. If you’re people-focused and passionate about making a difference, we’ll provide the training you need. 

 

The Role:  Patient Care Manager (PCM) |

As a Patient Care Manager at Serenity, you’ll connect deeply with patients, guide them through treatment options, address concerns, and help them take the next step toward healing—all while supporting your team wherever needed. 

 

If you're ready to make an impact, elevate care, and grow your career with a forward-thinking team, keep reading and apply today! 

 

What You’ll Do: 

  • Build strong patient relationships with a high degree of compassion and connection 
  • Educate and address questions about Serenity’s life-changing treatment options   
  • Help patients feel comfortable getting scheduled to start their healing journeys 
  • Learn and be willing to fill in for other clinic roles as needed  

 

What You Need: 

  • High School Diploma/ GED  
  • Strong customer service mindset    
  • Excellent verbal and written communication, and basic math skills 
  • Minimum of 3 years of full-time experience   
  • Experience in the following roles have translated well: orthopedic, dental or vision offices, caregiver for children with disabilities (autism, muscular dystrophy, etc.), professional tutoring, personal coaches, and high-end restaurant servers   

 

Why You’ll Love Working at Serenity: 

  • Fulfillment – make a real difference for others as you help our patients ‘take back their lives’ 
  • Huge growth/promotion potential as we continue to expand 
  • Competitive pay 
  • Excellent benefits: We cover 90% of medical, dental & vision 
  • 401(k) – because your future deserves self-care too 
  • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge 

 

 

Who We Are:  

Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.  

 

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.