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Description

A North Pinellas-based law firm is seeking a full-time Receptionist to serve as the welcoming first point of contact for our clients. You will take ownership of a steady volume of incoming phone calls while performing a variety of essential clerical tasks.

Top 3 Accountabilities

1. Master our Zoom Workplace phone system (no old-school desk phones here!) to flawlessly manage a steady volume of incoming calls, ensuring every client receives a warm, professional reception.
2. Serve as the inviting face of the firm, providing a standout in-person experience by greeting clients, vendors, and guests with immediate, genuine warmth and professionalism.
3. Anchor our daily operations by executing administrative tasks with flawless accuracy, demonstrating meticulous attention to detail and seamlessly adapting to processes in our fast-paced, highly digital ecosystem.

Your Work DNA

• You display certain ease and grace under pressure. Your positivity and can-do attitude are amplified when you are handling multiple tasks at once. You are adaptable and coachable.
• Your ability to understand and anticipate needs, often in advance of them asking the question, leads some people to think you are a mind reader. You are service-oriented.
• You are a team player, both reliable and present in your role. Your supervisor and teammates can count on you to do what you say you’ll do.

Work Schedule

• Full-time, Monday - Friday, 8:30 am - 4:30 pm with a 30-minute lunch.
  
  You are scheduled for 37.5 hours but paid for a full 40-hour week. This built-in cushion ensures you are already fully compensated for the infrequent occasion when you may need to come in a little early or stay a few minutes late to wrap up a client matter.

Requirements

• At least one year of previous reception, hospitality, or retail experience.
• Strong verbal and written communication skills, including proper grammar and spelling. Ability to clearly communicate with diverse audiences via in-person, phone, and email.
• Natural ability to thrive when multitasking in a cutting-edge, technology-driven environment operating at a fast pace (comfort adopting digital tools and cloud communications like Zoom Workplace, Microsoft 365, Clio, and Qualia is highly preferred).
• Comfortable adapting to AI-driven tools and automated workflows.
• Ability to lift up to 20 lbs and perform light physical office tasks.

Benefits

• $24 per hour (guaranteed 40 hours of pay per week)
• 80 hours of paid time off (PTO)—can be used for vacation, sick, or personal days
• Paid holidays
• Health insurance 100% company-paid
• 401(k) with 4% company match
• A casual work and dress environment

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About Us

At Faehner, clients are more than just their legal matters—they’re people. That’s why we practice law centered on them. Our firm is North Pinellas-based with a Tampa Bay practice in estate planning, corporate, real estate, probate and trust administration, and tax. Our client base consists primarily of high-net-worth individuals and small businesses. To learn more about our firm visit faehner.com.