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Description

Director of Security_ Midtown East

 must also be willing to complete their FLSD certification  

Introduction

Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England.

Position Summary:

Guardian Security Services is seeking a seasoned Director of Security to oversee security operations for a Commercial space. This leadership role is responsible for ensuring operational excellence, client satisfaction, and team performance through direct oversight of Area Managers and collaboration with internal stakeholders.

Key Responsibilities:

• Leadership & Oversight:
  • Lead and mentor a team of       Account Managers by providing coaching, support, and recognition, while       fostering accountability. Encourage a collaborative and inclusive work       environment to promote teamwork, open communication, and professional       development, while taking ownership of succession planning at all levels       and overseeing payroll.
  • Ensure consistent enforcement       of company policies, procedures, and best practices.
  • Manage the region's workload,       account assignments, and resource allocation.
  • Build, maintain, and grow       relationships with clients by understanding their security needs and       ensuring satisfaction; Develop and implement corrective action plans for       Identified opportunities for operational improvement 
• Talent Management:
  • Lead the recruitment, hiring,       and onboarding of key field personnel.
  • Oversee employee performance,       disciplinary actions, and terminations in accordance with company policy.
  • Develop and coach Area       Managers and staff to promote growth and accountability.
• Client Relations:
  • Conduct regular site visits       and meetings with key clients to ensure operational excellence and       customer satisfaction.
  • Proactively address client       concerns and implement solutions to maintain seamless service delivery.
  • Collaborate with business       development and contract management teams on client retention and       expansion opportunities.
• Operational Excellence:
  • Ensure compliance with all       contractual obligations, industry standards, and local regulations.
  • Analyze operational metrics       and generate reports to support data-driven decision-making.
  • Implement initiatives to       improve efficiency, service quality, and employee engagement.

Salary Range:

· $105,000 – $110,000 a year 

· Full Time 

Requirements

Qualifications:

• Minimum of 7 years of      progressive leadership experience in the security or protective services      industry.
• Law Enforcement Experience is a requirement 
• must also be willing to complete their FLSD certification
• Proven track record of managing      multi-site operations and leading diverse teams.
• Ability to maintain a      profitable book of business by cross-collaborating and utilizing       results-oriented problem-solving skills to meet both client and      employee growth and satisfaction
• Strong understanding of      regional labor laws and security regulations NJ
• Excellent interpersonal,      communication, and client-facing skills.
• Basic understanding of      financial principles, including budgeting and financial reporting. Ability      to interpret simple financial data and use it to support decision-making
• Ability to travel frequently      within New Jersey Market.

Preferred Qualifications:

• Experience working in a unionized environment is a plus.
• Security industry      certifications (e.g., CPP, PSP) are desirable.
• Proficiency in web-based       applications and computer systems, including Microsoft Office and      (BI) Business Intelligence tools for metrics analysis, reporting,      automation, and presentations. Strong Technical Skills and Attention to      detail is a  MUST.

Availability during emergencies, holidays, weekends, or to be on-call, depending on operational needs. 

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility.