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Job Duties/Essential Functions

Our pet bathers are an integral part of the team in our busy salons, focusing on bathing dogs of all sizes and temperaments to ensure they look their best. Additional responsibilities include brushing, trimming nails, and performing add-on services.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 50 locations in more than twenty states coast-to-coast and have been in business for nearly 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

• We offer:
  • Health, dental, vision, life insurance, STD/LTD, 401K with company matching
  • ESOP - Employee Stock Ownership Plan (100% company paid)
  • Paid vacation
  • Uniforms
  • Pet supply and service discounts and more!

Responsibilities:

•  Constantly ensures the safety, security and well-being of each pet. Handles pets at all times with skill and care. Follows all procedures in the Safe Handling program
• Consults with customer and complies with all requests to ensure customer satisfaction. Always interacts with customers in a warm, friendly and professional manner.
• Maintains all records, Daysheets, Worksheets, Pet Reports etc in a neat orderly manner
• Practices timeliness -starts shift on time, and finishes pets before promised time.
• Conscientiously performs all aspects of the grooming service to Best Friends expectations of quality.
• Using established procedures grooms all pets according to customer request.
• Works in an organized and hygienic manner. Keeps work area free of hair and clutter and sanitizes tools and compartments between pets.
• Understands the purpose of products and uses them appropriately, follows label directions. Assists Manager maintain inventory by reporting stock levels.
• Treats equipment and tools with care and helps with simple maintenance. Reports mechanical failures to manager, in writing. Follows up.
• Interacts with Manager and center staffing in such a manner as to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
• Interacts well with fellow employees and follows all Managers’ directives.
• Always endeavors to maintain a high level of productivity as is possible with safety & quality. Helps meet demand by accepting additional grooms when possible.
• When qualified, mentors, guides, trains and coaches new and less experienced Associates, if requested. Helps expand the grooming service by willingly participating in “Buddy Training.”
• Takes every opportunity to suggest beneficial add-on services and retail.
• Takes every opportunity to increase the grooming by attracting new customers and encouraging referrals by existing customers. Uses the street marketing tools provided.
• Performs other duties as assigned

Requirements

• Must be able to work evenings, weekends and holidays
• Must be able to frequently lift 40 pounds
• Must be able to be on feet eight hours per day
• Must be able to stand, walk, and climb stairs frequently.
• Must be able to handle dogs on leashes.
• Must be able to handle dogs on leashes
• Must be able to work in an environment with exposure to disinfectant / sanitation chemicals, animal dander and excretions.
• Must have excellent interpersonal skills.
• Must have strong communication skills.
• Must possess a love of animals and patience when handling pets.
• Displays a professional manner at all times.

Education:

• High School graduate or Equivalent

Experience:

• Preferred, not essential

For more information, please visit us on the web at www.bestfriendspetcare.com