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Mid Level Site Reliability Engineer - AWS

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

As a SRE at Thomson Reuters you will be responsible for supporting our cloud infrastructure by designing, implementing, maintaining and monitoring systems that make it easy to build, deploy, monitor and scale applications. You will also play a key role in building a culture of reliability within the organization and collaborating closely with development teams to ensure the highest standards of system availability are achieved. We are looking for candidates who have experience working with complex technical environments and possess strong communication skills to effectively articulate issues and solutions to both technical and non-technical audiences.

About the Role

In this opportunity as a Mid Level Site Reliability Engineer, you will be responsible to:

• Respond to incidents, diagnose issues, and implement solutions to restore services promptly.
• Create and maintain automation scripts and tools to improve operational efficiency.
• Develop continuous integration and deployment pipelines to enhance the software delivery process.
• Analyze system usage and performance data to plan for future capacity needs.
• Implement security best practices and ensure systems comply with organizational policies.
• Develop and maintain comprehensive documentation of systems and processes.
• Use data-driven approaches to measure and enhance system reliability.
• Participate in change management processes to ensure minimal disruption to services.
• Identify opportunities for process improvement and implement solutions.
• Work closely with development, operations, and product teams to align on goals and deliverables.

About You

You’re a fit for the role if your background includes:

• Understanding of Continuous Integration/Continuous Deployment using industry best practices and tools
• Implement best practices for security and compliance within AWS environments.
• Automate infrastructure provisioning, monitoring, and scaling using tools like Terraform, CloudFormation, or AWS SDKs.
• Monitor system performance and availability, proactively identifying and resolving issues before they impact users.
• Understanding and utilizing application performance metrics and tools
• Experience managing multiple projects and initiatives simultaneously
• Collaborating with senior management and other stakeholders on projects
• Excellent interpersonal, presentation, verbal and written communication skills
• Knowledge of application software development and testing
• Strong analytical and problem-solving skills
• A bachelor’s degree in computer science or related field; master's degree preferred

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.