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First Weber is seeking a digital product owner to oversee the execution and delivery of product enhancements, features and other digital properties. This role will work to define, manage and deliver product priorities, aligned to a roadmap based on First Weber’s product strategy and vision. You will be a key point of contact on the product team, working closely with development teams, UX/UI designers, content and business stakeholders, and vendors to deliver on priorities, ensure a successful rollout and inform the future of our digital products, including the company website, agent websites and the First Weber mobile app.

This is a hybrid role with 2+ days working at our corporate office in Madison, WI.

Job Duties and Responsibilities:

1.  Manage website development and enhancement projects

• Work cross-functionally to define and write user stories, acceptance criteria and
• Coordinate product efforts among external vendors and internal resources
• Attend project meetings to keep development focused and on track, sign off on completed work and hold team accountable to timelines and scope
• Support product production and delivery, ensuring that priorities, schedules, budget and business goals and deadlines are met
• Triage and prioritize bug fixes
• Manage and prioritize product backlog
• Facilitate product roll out and communication strategies
• Analyze website analytics and report on metrics to stakeholders

2.  Release coordination, testing and validation

• Validate releases to verify delivery of the release components without unintended degradation in functionality, performance or UX/UI
• UAT to verify the release achieves strategic and UX/UI goals
• Coordinate with the broader team to plan releases including communications, training and marketing

3.  Collaborate with primary stakeholders and conduct user research to develop concepts and inform product roadmaps

• Collaborate with internal departments to develop new product initiatives
• Conduct consumer usability testing
• Collect and share user feedback with team and steering committee
• Conduct market research and competitive analysis
• Facilitate ideas portal to analyze and advance enhancement requests from consumers, agents and stakeholders

4.  Support platform and success metrics

• Define KPIs and analytics requirements for systems
• Create data dashboards to report on key metrics pre- and post-release

5.  Perform any additional responsibilities as requested or assigned

Qualifications:

Education:

• Bachelor’s degree in related field; or equivalent knowledge and experience

Basic Requirements:

• 2 - 4 years’ experience developing and defining digital solutions on a fast-paced website or technology team
• Proven ability to prioritize and identify critical paths to meet deadlines, given many stakeholder inputs and variables
• Working knowledge of project management platforms
• Proven ability to influence cross-functional teams
• Experience with various Content Management Systems (CMSs)
• Excellent project management skills
• Strong technical aptitude and fluency
• Acute attention to detail and the ability to foresee potential implications – positive or negative – of changes made to the website and mobile app

Preferred Experience:

• 3+ years’ experience working as a product owner or business analyst
• Familiarity with agile development methodology
• Experience and understanding of the software development cycle, design research and web analytics
• Solid understanding of customer-facing website user experiences
• Proven ability to translate customer requirements and feedback into effective online experiences, including story writing and managing sprints
• Understanding of website development components: information architecture, HTML, CSS Javascript, etc.
• Desire to stay on top of emerging industry trends and new technologies
• Real estate industry experience a plus

Employees working 30 or more hours per week receive many benefits, including:

• Medical, dental and vision insurance
• Company provided life insurance
• Company provided short-term and long-term disability
• 401k plan with generous company match
• Paid time off

Come join the First Weber team!

Equal Opportunity Employer