Backend Trabajos a distancia y desde casa en galway-ireland ∙ Página 1

Senior Product Manager, Consumer Platform

About Us:

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman's leadership, RTR has been named to CNBC's "Disruptor 50" five times in ten years, and has been placed on Fast Company's Most Innovative Companies list multiple times, while Hyman herself has been named to the "TIME 100" most influential people in the world and as one of People magazine's "Women Changing the World."

Galway Office 

Rent The Runway established its European Technology Hub in Galway in April 2019.  Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runway’s success and continued growth. 

The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Product Management, Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent The Runway’s Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology.

About the Team:

The RTR product team is customer-obsessed, data-driven, experimental, and iterative. We're energised by defining new behaviour in the rental ecosystem and are constantly looking for new ways to delight our customers. We believe in and embody RTR's core values - including thinking of ourselves as founders, dreaming big, being scrappy, fostering debate and honest conversations, and bringing our authentic selves to work every day.

About the Role:

As a Senior Product Manager for Consumer Platform, you will be responsible for exponentially accelerating RTR's customer growth by modernising and scaling our consumer platform that supports multiple strategic initiatives within the company. You will operate at the intersection of business, technology, and user experience to deliver functionality that helps us attract, onboard and delight new customers and retain and delight existing ones. You will push the envelope and drive innovative enhancements to our app, desktop, and mobile web experiences. You will develop a data-driven product strategy to hit ambitious customer targets. In partnership with our Engineering organisation, you will execute against the strategy and test, learn, and iterate to deliver the best outcomes.

What You'll Do:

• Define and drive platform strategy that enables consumer-facing product strategies across the acquisition, engagement, and retention, aligning it with overall business goals and objectives, including setting quarterly OKRs.
• Identify key customer types using both qualitative and quantitative methods to create a strategy and build delightful and impactful customer experiences that meet their unique needs.
• Drive operational excellence in platform management, improving performance and reliability, while maintaining cost efficiencies.
• Deeply understand user behaviour and key product metrics, guiding us on how we are performing and providing recommendations when we need to pivot or double down on what's working.
• Lead a product squad and develop a roadmap of hypothesis-based initiatives to deliver on OKRs, from discovery to delivery, and identifying the highest impact work and best way to deliver.
• Identify opportunities through funnel analysis, revenue data, qualitative/quantitative research, and customer feedback, uncovering friction points and education across the prospect experience.
• Bring a collaborative approach to product development. You will act as a thought leader with a POV on how to drive growth for our business and foster a team culture that celebrates that great ideas can come from anywhere. Partner closely with engineering, design, data, merchandising, marketing, and user research team members.

About You:

• Bachelor's Degree and 5+ years of experience; ideal candidate has been in a senior product role at an e-commerce company.
• You have experience successfully modernising and scaling consumer-facing platforms that support acquisition, engagement, and retention, including content management system, user management and authentication, contact management, etc. 
• A relationship builder who collaborates and engages well with stakeholders. Works to understand their objectives and earns their trust by proactively engaging them in the product process, bringing creative solutions to the table, and leading discussions around new learnings and strategies.
• You are Insights and data-driven. Passionate about unlocking new learnings and have experience leveraging Data Science & self-service analytics tools to make decisions (Heap, Looker, Google Analytics).
• You demonstrate proficiency in thinking through the technical implications of product features, considering both backend infrastructure needs and frontend user experience to ensure holistic and scalable solutions.
• Highly organised leader & strong communicator with the ability to drive results and keep their team motivated and accountable.
• You are both a strategic thinker and a roll-up-your-sleeves operator.
• Obsessed with knowing your customer and empathising with their pain points, dreams and aspirations.

Benefits:

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.
• Competitive Stakeholder Pension - taking care of your future. 
• Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered. 
• Company wide events and outings - our team spirit is no joke - we know how to have fun!
• Hybrid Work -This hybrid role requires 2-3 days per week in our Galway, Ireland office with the option to work 2 days remotely.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community.

#LI-EM1