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Who we are:

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.

What you’ll be responsible for:

We are looking for a detailed oriented and analytical Business Intelligence (BI) Analyst to join our growing team and support our mission of delivering insights that matter. The Business Intelligence Analyst plays a pivotal role in leveraging data and analytics to drive informed decision-making and enhance the overall performance of the behavioral health business unit (BHBU) as well as our client programs and services. Responsibilities involve analyzing and interpreting data trends, generating actionable insights, and collaborating with key stakeholders to optimize operational efficiency and improve patient outcomes.

What you’ll work on:

• Data Analysis and Interpretation:
  • Collect, analyze, and interpret behavioral health data from multiple sources to identify trends, patterns, and anomalies.  Sources include external industry and clients, Access TeleCare and the BHBU
  • Utilize statistical methods and data visualization tools to present findings in a clear and accessible manner
  • Monitor key performance indicators (KPIs) related to behavioral health initiatives
• Reporting and BH Scoreboard Development:
  • Design and develop reports and dashboards to communicate insights to different stakeholders, including leadership, clinicians, and administrators
  • Ensure that reports provide actionable information for improving behavioral health programs and services
  • BH Scorecard scope to include clinical quality, revenue cycle, operational and financial
• Collaboration and Stakeholders:
  • Work closely with behavioral health professionals, administrators, and other relevant stakeholders to understand their data needs and requirements
  • Collaborate with cross-functional teams to address data-related challenges and implement solutions
• Trend Analysis and Forecasting:
  • Conduct trend analysis to predict future behavioral health needs and challenges
  • Develop forecasting models to support resource allocation and strategic planning
• Capacity and Planning:
  • Own and manage BH capacity planning tool, Clockworx
  • Work with Units and ED leaders to plan capacity based on new clients and current client trends
• Quality Assurance & Continuous Improvement:
  • Implement data quality assurance processes to ensure the accuracy and reliability of behavioral health data
  • Identify and address data discrepancies and inconsistencies 
  • Recommend and implement process improvements based on data-driven insights
  • Stay abreast of advancements in business intelligence tools and methodologies
• Other duties as assigned 

What you’ll bring to Access TeleCare:

• Bachelor’s degree in business Analytics, Data Science, Health Informatics or related field
• At least 5 years of experience in healthcare analytics 
• Proven experience in data analysis, within the healthcare sector preferred 
• Excellent computer skills and familiarity with Microsoft Office programs
• Strong communication and interpersonal skills both verbal and written
• Detail oriented, organized and time management skills 
• Ability to work independently but function as part of a team 
• Proficiency in data visualization tools (e.g. Tableau, Power BI) and statistical analysis tools
• Understanding of Behavioral Health concepts, terminologies and industry trends
• Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
• Must be able to remain in a stationary position 50% of the time

Company perks:

• 100% Remote Work
• Health Insurance (Medical, Dental, Vision)
• Health Savings Account
• Flexible Spending (Medical and Dependent Care)
• Employer Paid Life and AD&D (Supplemental available)
• Flexible Vacation Policy, Sick Leave, Wellness Days, and Paid Holidays

About our recruitment process:

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.

   
 Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.