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Club Manager

Planet Fitness - Baseline Fitness · Crowley, Estados Unidos De América · Onsite

Club Manager

Planet Fitness - Baseline Fitness · Crowley, Estados Unidos De América · Onsite

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Job Details

Job Location:    Crowley CW - Crowley, LA
Position Type:    Full Time
Salary Range:    Undisclosed
Job Category:    Management

Description

Job Summary

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

Essential Duties and Responsibilities

  • Recruit, hire, train, schedule and supervise team members.
  • Member service oversight making sure all team members are providing a great customer service experience at all times.
  • High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
  • Provide support for team members and club members.
  • Create and maintain a positive image for the club.
  • Coaching and counseling performance to help achieve company standards.
  • Ensure prompt opening/closing of gym.
  • Ensure staff are aware and trained on all current marketing promotions.
  • Finish manager portion of onboarding, in Paycom, for all new hires.
  • Ensure the club is open and staffed during all hours of business.
  • Ensuring self and team members are implementing and adhering to all company policies and procedures.
  • Responsible for ordering supplies and tracking inventory.

 

Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement Opportunities

Qualifications


Minimum Qualifications

  • High school diploma
  • Prior supervisory experience
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency

 

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift up to 50 lbs less than 30% of the time