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IT Manager
IMC Companies · Collierville, Estados Unidos De América · Onsite
- Senior
- Oficina en Collierville
Position Overview: IMC Companies is seeking a strategic and solutions-oriented IT Development Manager to lead the support and development of systems covering Master Data Management (MDM), Safety Risk Management and Driver Onboarding systems. This position will play a critical role in ensuring smooth operations, optimizing processes, and delivering business value to our partners.
As part of the leadership team, the IT Manager implements strategic plans, monitors and contributes to developing the departmental budget, and recruits, trains, supervises, and develops IT staff.
Essential Job Functions
- Lead and manage development initiatives for systems supporting master data management (MDM) of customer and vendor records
- Design, implement, and maintain solutions for driver onboarding, integrating safety risk assessments and compliance workflows
- Collaborate with operations and safety teams to enhance digital processes ensuring driver safety and regulatory adherence
- Own the full lifecycle (SDLC) of IT development projects, from requirements gathering to deployment and maintenance
- Oversee integration of logistics and transportation systems with internal and external data platforms
- Evaluate and optimize existing technologies to support scalable growth
- Ensure standardized operating procedures (SOPs) are executed at the highest level of quality in communication and service
- Evaluate the established key performance indicators (KPIs) that inform key business decisions and use metrics to achieve department goals
- Develop personal growth opportunities for the team
- Coach and counsel employees, and address performance gaps properly
- Develop, deliver, and maintain technologies, and achieve business strategies as defined by senior management
- Identify problems and evaluate trends in collaboration with senior management to develop technology and business strategies
- Negotiate complex business functions and requirements with technical and non-technical coworkers to accomplish company goals
- Align staff to IMC reference architecture and Agile development processes where applicable
- Ensure all project deliverables and the creation and review of documentation comply with the IMC global development process
- Complete projects by coordinating resources, dependencies, and timelines with business departments
- Preserve assets by implementing disaster recovery, back-up procedures, information security, and control structures per IMC standards
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
- Contribute to a culture of continuous improvement and operational excellence by identifying and implementing process improvements where appropriate
- Conduct all business in a highly ethical manner, exhibiting behavior, practices, and standards that uphold IMC core values
- Create a safe and positive working environment where employees feel included, recognized, and heard
- Perform other duties as assigned
Job Requirements
- 5+ years of qualifying work experience in information technology or engineering environment
- Bachelor's degree in computer science, engineering, information systems, business, or related field and/or equivalent formal training or work experience (advanced degree preferred)
- Demonstrated leadership experience in managing development teams
- Proven track record of organizing and leading complex technical projects across multiple business and technical functions
- Extensive experience and expert level business and/or IT knowledge of multiple OpCo divisions/functions supported and multiple functional areas (e.g. shipment systems, infrastructure, logistics, customer systems, financial systems, back-office systems)
- Expert knowledge of IT and business partner strategies
- Demonstrated leadership of Master Data Management practices, Driver Safety, Logistics
- Demonstrated leadership of technical and architecture concepts such as message/event-oriented architectures, data modeling, workflow management, and cloud-native architecture
- Excellent verbal and written communication skills at all levels, including experience presenting to executive-level business partners and IT
- Excellent analytical and problem-solving skills
- Positive attitude and self-motivated
- Availability to travel when needed
Other Skills/Abilities
- Strong understanding of and experiences with Business Agility, Agile/Scrum, and other SDLC development processes with the ability to mentor, build consensus and lead others in these areas
- Familiarity with marine drayage or intermodal transportation is a plus
- Strong troubleshooting skills
- Understanding of database tools such as SQL for research
- Working knowledge of typical supply chain software and infrastructure technologies