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McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

 Position Summary:

Assist personnel in all aspects of a medical office practice including but not limited to taking vital signs, carrying out procedures, providing treatment, administering injections, venipuncture, and phlebotomy.  Must also be able to assist with filing, patient intake and discharge, scheduling and general clerical functions.

Essential Functions and Responsibilities:

1.     Provides preliminary patient assessment, including taking vital signs and history, and basic patient preparation for procedures.

2.     Stocks and orders inventory of supplies.

3.     Cleans and maintains environment and equipment.

4.     Maintains inventory of sample medications, monitoring expiration dates and recalls.

5.     Communicates and/or documents information accurately, utilizing proper protocol and maintaining confidentiality.

6.     Updates patient charts as needed using charting protocol; inputs information accurately and timely in patient’s EMR. 

7.     Trouble shoot technical equipment problems, timely notifying proper department(s) of equipment problems to maintain quality of patient care.

8.     Responsible to maintain patient callbacks on a regular daily basis.

9.     Determine and report in a timely and appropriate manner to the physician(s) and/or manager any situation requiring intervention beyond own capabilities or authority.

10.  Supports and demonstrates the Service Excellence values and philosophy through daily conduct.

11.  Attend staff meetings as scheduled and/or requested and/or required to update on training, sharpen skills, be actively informed, and maintain open lines of communication with all staff members.

12.  Performs other related job duties as requested.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.