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Customer Support Associate (Remote)

Futura Marketing · Cedar Rapids, Estados Unidos De América · Hybrid

  • Oficina en Cedar Rapids
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Description

Futura Marketing is hiring a remote Customer Support Associate in Cedar Rapids. This is a part-time position within our distribution team. Weekday daytime shifts only. No experience required — training provided. Pay: $21–$26/hour.

Responsibilities:

  • Respond to customer inquiries via email
  • Update order and shipping information
  • Resolve delivery issues and delays
  • Follow service workflow guidelines
  • Escalate complex cases when needed
  • Maintain accurate support records
  • Use internal tools for communication

Requirements:

  • No previous experience required
  • Good written English skills
  • Basic computer proficiency
  • Attention to detail
  • Reliable and self-motivated
  • Must reside in Iowa
  • Available during daytime shifts

Employee Advantages:

  • $21–$26 per hour
  • Remote work from anywhere in Iowa
  • Part-time, weekday-only schedule
  • Paid training and onboarding
  • Supportive digital work culture
  • Simple hiring process
  • Tools and guidance provided

Based in Cedar Rapids and ready to work remotely? Apply now to become a Customer Support Associate at Futura Marketing. A short resume is required — we’ll handle the rest!