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Manager, Managed Access Programs (MAP) & Post-Study Drug Supply (PSDS) Operations

Novartis · Barcelona, España · Hybrid

  • Professional
  • Oficina en Barcelona
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Job Description Summary

Join Novartis as a Manager, Managed Access Programs (MAP) & Post-Study Drug Supply (PSDS) Operations and play a key role in managing patient access to innovative therapies. You will manage the planning and execution of these programs, collaborating with global teams to ensure medicines reach those who need them - efficiently, compliantly, and with high quality. Your commitment to operational excellence and attention to detail will help simplify processes and uphold the highest standards, making a meaningful impact on patients and healthcare.

Location: Barcelona, Spain / Dublin, Ireland / London, UK #LI-Hybrid

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.


 

Job Description

Our team is part of the Medical Excellence, Operations and Governance team within Development / Global Medical Affairs responsible for the Global Operations for MAPs (Managed access programs | Novartis) and PSDS - one of the Novartis Post-Trial Access solutions.

Responsibilities:                                                                                                                

  • Coordinate completion of MAP and PSDS strategy plans with input from cross-functional teams.

  • Support operational setup, maintenance, and closure of assigned MAP and PSDS programmes, ensuring oversight.

  • Develop, review, submit, maintain, and archive MAP and PSDS documents in relevant systems.

  • Provide product and budget forecasts for MAP and PSDS, updating regularly and escalating changes for approval.

  • Manage and maintain oversight of the drug supply process for assigned programmes.

  • Contribute to safety update reports (DSUR/PSUR) as applicable for MAP and PSDS activities.

  • Prepare presentations and supporting documentation to secure operational and financial endorsement.

  • Identify, track, and manage risks and issues, proposing mitigation strategies and escalating as needed.

  • Collaborate with global and local partners to deliver MAP and PSDS operational activities efficiently and compliantly.

  • Support global inspection and audit preparation, conduct quality and internal audits, and assist with corrective actions.

Essential for the role:

  • Master’s degree in science; Doctor of Medicine or Pharm D. is a plus.

  • Minimum 5 years’ relevant experience in the pharmaceutical industry or public health sector.

  • Strong knowledge of medical affairs, clinical operations, or drug development.

  • Demonstrated ability to work effectively in global matrix teams and project environments.

  • Excellent interpersonal and communication skills across diverse audiences and organisational levels.

  • Highly organised, detail-oriented, and able to work independently with minimal supervision.

  • Proficient in Microsoft tools, including SharePoint, Teams, Excel, PowerPoint, and document management systems.

  • Excellent English language skills, both written and spoken.

Desirable for the role:

  • Experience in working within global organisations and project teams, demonstrating adaptability to changing environments.

  • Openness to change and ability to promote a culture of high ethical standards and compliance.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.


 

Skills Desired

Building Construction, Clinical Practices, Clinical Research, Clinical Trials, Drug Development, Hazard Identification, Health Sciences, Immunology, Intensive Care UnIT (Icu), Internal Control, Internal Medicine, Job Description, Medical Information, Organization Skills, Patient Care, Stakeholder Engagement, Tcp/Ip Protocols, Utilization Management (Um)