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Aurora, IL (Hybrid 3 days)

Demand Planning, Senior Manager

Lead demand planning strategy for the North America Hearing Instrument business, ensuring optimal alignment between supply and demand. This role drives operational efficiency and supports business growth through data-driven forecasting and cross-functional collaboration.

Responsibilities:

• Lead and improve North America’s demand planning processes and tools, aligned with global standards
• Manage monthly forecasting cycle: update tools, validate data in SAP APO, and consolidate forecasts from sales channels
• Analyze forecast accuracy, identify root causes of deviations, and report insights to stakeholders
• Develop demand plans for new product launches and monitor performance using KPIs
• Act as key user of SAP APO, supporting data analytics, tool maintenance, and system enhancements
• Collaborate with Sales, Marketing, Finance, and Supply Chain to align forecasts with business goals
• Drive continuous improvement initiatives, including AI-powered efficiencies
• Build strong cross-functional relationships and support strategic planning efforts
• Other duties as assigned

More about you:

• Bachelor’s degree in Economics, Business Administration, Management or similar
• Further education in Supply Chain Management / Demand Planning a plus
• 8+ years in Supply Chain Management or Demand Planning
• 8+ years in analytical roles with relevant exposure to Sales & Marketing, Supply Chain Planning / Demand Planning and strong data analytics experience
• Project Management experience a plus
• Skilled in cross-functional collaboration and stakeholder management
• Results-driven, process-oriented, and customer-focused
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with SAP APO and SAP Analytics Cloud preferred

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria?  If you’re willing to go all in and learn we'd love to hear from you! 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact  

 What we offer:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I council and employee resource groups

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between: $124,000-$150,000. This role is also bonus eligible. 

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.