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IT Intern, AI and Operations en Azul

Azul · Sunnyvale, Estados Unidos De América · Remote

52.000,00 US$  -  52.000,00 US$

Slack Communication and Collaboration

Microsoft Excel

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Description

We have an immediate opportunity for an organized undergraduate student to join our IT and Security team as AI & Operations Intern.
 
Our Intern will have an opportunity to accelerate their personal and professional growth through a professional learning environment.
 

About You

Under the direction of our VP of IT and Security, our Intern will add value and contribute to key IT and Security projects.
 
Duration:
 
We anticipate this position will work 40 hours per week and can be based in our Sunnyvale, CA office or remotely in the US.

What You'll Do (aka Responsibilities)

  • Claude Skill Development Design, build, and test Claude skills (SKILL.md) for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul's connected MCP servers.
  • AI Agent Design and Deployment Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios.
  • MCP Connector Integration and Testing Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations.
  • Security Operations Support Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks.
  • IT Operations and Helpdesk Assistance Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests under the direction of the IT Operations team.
  • Documentation and Knowledge Base Maintenance Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence, ensuring accuracy and accessibility for team members.

    • What You'll Bring (Education, Skills, Qualifications)

  • Education:  Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or appropriate degree with a minimum overall GPA of 3.4
  • Excellent organizational and time-management skills
  • Able to effectively manage competing priorities
  • Excellent written and verbal communication skills

    • Additional Details

  • Duration:  8-12 weeks
  • Weekly hours:  40
  • Location:  Sunnyvale, CA or Remote, US
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