AI Operations Engineer Intern en Acds

 

Overroute is an AI-native freight operations platform, built out of a venture studio partnership with J.B. Hunt, one of the largest carriers in North America. Our agents are in production now: monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions across a network that moves millions of loads a year. Interns work onsite at J.B. Hunt, directly with Overroute team members and next to the operators running it.

 

The Role & Rotational Structure

This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks:

1. Customer Success Track

• Onboard, train, and enable 5 J.B. Hunt business units.

• Triage incoming user feedback and track AI adoption unit-by-unit.

• Perform quality assurance checks on agent output before it reaches live operators.

2. Product Track

• Analyze user behavior and document real-world freight operations workflows.

• Conduct user and competitive research.

• Scenario-test new agentic AI capabilities prior to live enterprise rollout.

3. Forward Deployed Engineering Track

• Partner with Forward Deployed Engineers on live production deployments.

• Pull, clean, and validate live data feeds.

• Execute integration and regression testing, and build internal tooling to eliminate manual overhead.

We do not require a background in logistics. We hire students across Supply Chain, Business Analytics, Computer Science, and Engineering.

You will thrive here if you:

• Are Process-Curious: You care about how things actually work in practice, not just how they look on a slide deck.

• Ask & Pursue: You are comfortable asking a basic question to an experienced operator and chasing down the root cause.

• Communicate Clearly: You write concisely and logically—explaining what you found is half the job.

• Thrive in Ambiguity: You can take action before a problem is fully defined or handed to you.

• Want Ownership: You want real accountability and high-visibility responsibilities over passive exposure.

• AI-First Mindset: You naturally look for opportunities to use AI to accelerate learning, improve workflows, and solve real business problems. 

How does the interview process work? Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.

 

Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on our events page.  

Learn more about us @ www.acds.co & LinkedIn, Facebook, Instagram & Twitter