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Online | Entry Level | Customer Support Coordinator | Hotels en Aisle_and_abroad

Aisle_and_abroad · Los Angeles, Estados Unidos De América · Remote

45.000,00 US$  -  75.000,00 US$

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Description

Position Overview

We are seeking a dependable and service-oriented Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience.

This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.

 

Key Responsibilities

  • Respond to client inquiries and provide timely, professional support
  • Assist with coordinating scheduling, reservations, and service requests
  • Maintain accurate client records and support documentation in internal systems
  • Communicate with clients via email, phone, and online platforms
  • Track and follow up on open requests to ensure resolution
  • Review service details and confirmations for accuracy
  • Provide general administrative and customer support
  • Collaborate with internal teams to ensure a smooth client experience

    • Qualifications:

  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable using online systems and customer support tools
  • Ability to manage multiple tasks in a remote environment
  • Customer service or administrative experience preferred
  • Reliable internet access and ability to work remotely

    • Preferred (Not Required)

  • Experience in customer service, coordination, or administrative support
  • Interest in travel, hospitality, or event-related services

    • What We Offer

  • Flexible remote work environment
  • Step-by-step onboarding and ongoing support
  • Opportunities for growth and advancement based on performance
  • Supportive and collaborative team environment

    • Additional Information

    Work Environment

    This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.

     

    Apply Today

    If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.

    Solicitar ahora

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