Front Desk (FT, Seasonal) en Horizon Outdoor Hospitality

Description

Marval Camping Resort is looking for a friendly, dependable, and customer-focused Seasonal Front Desk Associate to help create memorable experiences for our guests. If you enjoy working with people, thrive in a fast-paced environment, and love the outdoors, we'd love to hear from you!

What You'll Do

• Welcome guests with a warm, professional attitude.
• Check guests in and out efficiently.
• Answer phone calls, emails, and guest inquiries.
• Make and manage campground reservations.
• Process payments and maintain accurate records.
• Provide information about resort amenities, activities, and local attractions.
• Assist guests with questions or concerns and resolve issues promptly.
• Keep the front desk and lobby clean, organized, and inviting.
• Work closely with other departments to ensure an exceptional guest experience.

Requirements

• Must pass background check
• Excellent customer service and communication skills.
• Proficient and comfortable using computers and learning reservation software.
• Ability to multitask and stay organized in a busy environment.
• Reliable, punctual, and able to work independently as well as with a team.
• Positive attitude and professional appearance.
• Previous front desk, hospitality, retail, or customer service experience is preferred but not required.

Benefits

• Competitive pay for all hours worked
• Free RV site
• Accrued PTO
• Flexible scheduled based on business needs
• Fun, friendly, and supportive work environment