Description
Role: Clinical support of Dexter installed-based and driving utilization of Dexter procedures.
· Drive utilization of Dexter procedures with the customers in assigned territory.
· Cross-sell the use of Dexter to clinical specialities not using Dexter in hospitals, support the sales process.
· Support the local Sales Director(s)/Sales Manager(s) to achieve and exceed targeted usage of Dexter surgeries.
· Train and bring support to surgeons and OR staff in the use of Dexter’s robot before and during procedures.
· Clinical support during setup, surgery and after surgery.
· Identify specific needs of the customer before, during and after implementation.
· Handover of Dexter after delivery to BioMed and OR as well as commissioning at the customers premises.
· Instruct CDS department in hospital on reprocessing on Dexter reusable tools.
· Communication and presentation of the clinical benefits of Dexter.
· Own customer satisfaction, support and evolve surgeon and KOL network.
· Participation in important trade fairs, events, and personal presence on the market.
· Forecasting of predicted usage & promoting new products and Dexter upgrades.
Requirements
· Completed professional training in health care (nurse or anaesthetist or similar..)
· At least 3 years of operating theatre experience (hospital, clinic) or comparable training as a Clinical Sales or Clinical specialist.
· Preferably with good knowledge in General surgery, Gynaecology and Urology
· Strong communication and teamwork skills, diligence, proactive hands-on mentality with flexible and organised mindset.
· High willingness to travel and flexibility within the assigned territory.
· Fluent in the local official language French (must have). English is required; any additional language is a plus.
· Start-up, Launch, or high growth commercial experience preferred & good knowledge of Microsoft Office applications.
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