Operational Consultant - MEP Industry (Remote w/ Travel) en Teamshares
Teamshares · Remote, Estados Unidos De América · Remote
Description
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Serve as an on-the-ground operational resource at portfolio companies, working alongside presidents in a co-management or support capacity depending on what the situation requires
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Lead or support company transitions — new acquisitions, president-to-president handoffs, and operational resets — with heavy in-person presence during active engagement periods
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Build trust and working relationships with company presidents and their teams; your credibility will be earned through execution, not title
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Identify operational gaps and implement improvements in areas such as dispatching, pricing, technician productivity, job costing, and customer workflow
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Support monthly business review data collection and synthesis across portfolio companies, building infrastructure that reduces manual overhead over time
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Assist in building out operating playbooks, benchmarks, and standardized processes that can be applied across the MEP portfolio
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Contribute to new acquisition onboarding as the portfolio grows — helping new companies understand Teamshares systems, tools, and expectations
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Bubble up operational insights and performance signals to the Industry Lead; your on-the-ground visibility is an asset the IL doesn’t have from the portfolio level
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Become the Teamshares-level expert on ServiceTitan, with working knowledge across configuration, workflows, reporting, and best practices for field service operations in the trades
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Project-manage ServiceTitan implementations at net-new portfolio companies in partnership with company presidents and, where applicable, external consultants
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Lead standardization and optimization audits at existing ST companies, surfacing platform utilization gaps and driving adoption of underused functionality
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Serve as the primary internal resource for presidents and their teams navigating the platform day-to-day — reducing reliance on external consultants for routine questions and optimization work
Requirements:
2+ years of operating & project leadership experience inside a trades-based business, home services company, or enterprise-level general contracting firms
Demonstrated ability to earn the trust of operators and field-based teams — you understand how trades businesses work and can have credible conversations with people who’ve been doing this for decades
Executional bias: you move fast, follow through, and don’t wait to be told what to do once a direction is set
Strong project management skills — you can manage multiple workstreams across multiple companies without losing track of what matters
Comfort with ambiguity and willingness to operate without a well-defined playbook; this portfolio is still building its operating model
Willingness to travel 50%+ of the time, including extended on-site periods during active company engagements
Analytical enough to read a P&L, identify the signal in operating data, and know when something is wrong before it becomes a crisis — even if financial modeling is not your primary skil
Preferred Skillset:
Hands-on experience with ServiceTitan or comparable field service management platforms (e.g., Jobber, FieldEdge, Service Fusion); willingness to become a deep platform expert is non-negotiable regardless of prior experience
Experience working within a private equity-backed or roll-up trades environment — as a regional manager, operations lead, GM, or similar role — where standardization, data visibility, and multi-site coordination were part of the job
Familiarity with the economics of field service businesses: technician productivity, dispatch efficiency, service agreement revenue, job costing, and margin by service type
