Service Advisor en Pete's RV Center

Description

Service Advisor – High Earnings Potential ($55K–$80K+) | Hourly + Performance Pay

Turn your customer service skills into a high-earning career.
Join a high-volume, fast-paced service department where your ability to sell, communicate, and manage workflow directly drives your income.

Schedule: Full-Time | Saturday Availability Required

💰 Compensation & Earning Potential

• $55,000 – $80,000+ annually
• Hourly pay + aggressive performance-based incentives (WPI)

💡 Unlimited earning potential based on performance
💡 The more you sell, manage, and deliver—the more you earn
💡 Top performers thrive in this high-volume environment

🔧 About the Role

Pete’s RV Center is seeking a high-performing Service Advisor who can control the drive, maximize repair orders, and deliver an exceptional customer experience.

This is not an order-taking role—this is a sales-driven position where you are responsible for:

• Driving revenue through service recommendations
• Managing customer relationships
• Owning the repair process from start to finish

👀 This Role is Perfect For Someone Who:

• Thrives in a sales-driven, performance-based environment
• Is confident recommending and selling services
• Wants to maximize income based on performance
• Can handle a high-volume workload without losing attention to detail
• Takes ownership of results and customer experience

🛠️ Key Responsibilities

• Schedule appointments and control daily workflow
• Write accurate and complete Repair Orders (ROs)
• Present and sell recommended services and repairs
• Provide clear, confident explanations of work, pricing, and timelines
• Upsell additional services based on inspections and service history
• Monitor repair progress and proactively communicate with customers
• Secure approvals and close sales opportunities effectively
• Ensure all work is properly documented and completed
• Resolve customer concerns and maintain top-tier CSI scores
• Continuously improve product knowledge and selling skills

Requirements

✅ What We’re Looking For

• Proven ability or desire to sell in a service environment
• Strong communication, negotiation, and closing skills
• Ability to handle multiple customers and jobs simultaneously
• High level of organization and attention to detail
• Confidence working in a commission/performance-based role
• Professional, outgoing, and customer-focused personality
• Strong problem-solving ability under pressure
• Proficiency with computer systems and dealership software
• Valid driver’s license with clean driving record

💡 Automotive, RV, or Service Advisor experience is a plus—but we will train the right motivated, sales-driven candidate.

💪 Physical & Work Requirements

• Ability to work in a fast-paced, high-demand service environment
• Frequent communication with customers and internal teams
• Ability to multitask and stay organized under pressure
• Work outside for periods of time to assist with unit deliveries

🎯 Why Join Pete’s RV?

• Aggressive, performance-based pay structure
• High-volume shop with consistent earning opportunities
• Opportunity to build a high-income career
• Work with a strong, experienced team
• Ongoing training and development
• Advancement opportunities within a growing company

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid holidays & paid time off
• Paid uniform service
• On-the-job training
• Advancement and relocation opportunities

🏢 About Pete’s RV

Pete’s RV Center is a family-owned business that has been helping families enjoy the outdoors since 1952. We are a high-volume, high-performing RV dealership group across New England, the Mid-Atlantic, and Indiana, and we continue to grow across multiple states.

We foster a team-driven, results-oriented culture where employees are valued and rewarded for their contributions.

📩 Apply Today

We are actively hiring and looking to fill this role quickly.
If you’re driven, competitive, and ready to maximize your income in a high-volume service environment, apply today.