- Oficina en Chicago
Description
Overseeing pools to facilitate a safe and well-run environment for all members. Has knowledge of rules and answer any questions. Ability to respond appropriately to emergency situations. Has the necessary skills to enforce pool guidelines with a kind member service approach, and lead staff by example and making assignment adjustments as necessary. Leads Summer Incentive programming including positive praise systems. Must run/assist in running monthly In-Service meetings for Lifeguarding staff.
Pay Rate: $20.00 per hour. This is considered an entry level position.
Schedule:
- 30 hours per week. 15 administrative, 15 lifeguarding
- Monday-Saturday availability required
Essential Functions:
- Maintain an on-deck presence in our 4th Level Indoor Pool; and Outdoor Pools during summer season
- Provides training for new lifeguards and mentorship for all lifeguards
- Adjust and communicate assignments to lifeguards as weather and attendance change needs
- Ensure that lifeguards are at assigned areas and performing to EBC standards, offer direction and guidance as needed.
- Communicate staff performance issues to Director of Aquatics
- Schedule and run in-service training for Aquatics staff
- Teach or Co-Teach American Red Cross Lifeguarding (shallow water) certification classes
- Give breaks to lifeguards throughout shifts
- Observing assigned pool and pool area
- Member service recovery for any issues that arise in or around pool areas
- Relay any member relations problems to supervisors or management
- Controlling all actions around pool
- Enforcing all posted pool guidelines
- Enforcing Children’s Rules and age restrictions
- Keeping pool area and all pool storage areas clean and organized
- Picking up towels
- Moving Chairs
- Clean/ scrub pool, waterline to expansion joint
- Clean any part of the pool that is dirty throughout entire shift
- Vacuuming pools any time necessary
- Shut down pool and perform necessary cleanup whenever needed
- Arranging equipment and swim aids
- Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
- Displays appropriate body language and greets members as they come to the pool
- Initiate and run employee incentive programs
- Suggests new programs and ideas for improvement
- Noticing small details around pool area that need attention
Marginal Functions:
- Member relations
- Reassigning staff when pool attendance demands including sending guards home
- Communicate problems or potential problems to supervisors
- Maintaining open communication with lifeguards
- Referring employees to managers when appropriate
Other Job Functions:
- All other job duties as assigned by management.
Requirements
- Maintains current Red Cross Lifeguarding. (Current America Heart Association and Ellis certifications will be accepted until Red Cross certifications can be obtained.)
- Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
- Ability to lead by example
- Time management skills
- Ability to work well with others
- Ability to deal with members’ complaints
- Organization
- Positive attitude
Benefits
Time Off & Retirement
- Paid Time Off
- 401(k) with company match up to 3%
- Value Sharing (Profit sharing)
- Holiday Bonus
- Paid Parental Leave
Health & Wellness:
- Comprehensive health, vision, and dental insurance
- HSA and FSA enrollment options
- Short- & Long-Term Disability options
- Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
- Long-Term Care options: Coverage up to 50% of annual income
- Accident and Critical Illness Insurance
- EAP (Employee Assistance Program)
- Pet Insurance through MetLife
Employee Perks:
- Free workout privileges
- Employee discounts in the Pro Shop, Spa & Salon services and in the Market
- Parking and transit benefits (pre-tax deduction)
- Access to Tickets at Work discounts
- Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
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