YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!
What You'll Do
As the Rent Receipt and Data Entry Specialist, your primary focus is to enter daily rent receipts into the Yardi database and communicate with other YWCA Housing staff related to rent receipts for over 940 units of permanent housing. You will also communicate effectively with property site staff and others and assists Lead Housing Revenue Specialist and Revenue Manager to complete month end reporting to Accounting Services. You will also be responsible for inputting resident data into Client Track database. Communicate effectively and work with Client Data Services to maintain accuracy and complete Rent Receipt data requests as needed.
This position has a social justice component that will allow for critical thinking around how the external systems impact the work that we are doing through the lens of racism and intersections with poverty. Valuing diversity and championing anti-racism policy are core values. As an equal opportunity employer, we highly encourage people of color to appl
Expectations of your role:
Rent Receipt Posting and Reporting
Download Key Bank Lockbox & Orbipay Online Payment Portal daily deposit report, review for accuracy and resolve unknown entries prior to posting.
Review, process and post in Yardi, all rent receipts daily
Identify, analyze, and resolve rent receipt variances to Yardi system data with input from Lead Revenue Specialist.
Process, follow up & resolve RFIs (request for information), and FYI notices to site staff and Housing Operations staff related to rent receipt variances.
Copy, process, and mail every day, all rent payments received by Housing Operations dept according to established internal control procedures. Record processed payments to appropriate check logs
Verify, resolve, and process Live Checks returned by Key Bank. Communicate with property site staff using established notices to insure timely posting.
Process DND/Eviction payments received or add-on/removal requests from sites and notify Lead Revenue Specialist. Upload changes to Key Bank & complete notifications for Site Managers
Download, verify, and document NSF payments.
Keep Lead Housing Revenue Specialist and Housing Revenue Manager informed on status and completion of all rent receipt RFI and FYI notices and any other rent receipt related information
For month end reporting, complete, monitor for accuracy, and provide to Housing Ops Revenue Manager, Daily Rent Receipt Calculations Report.
Complete other month end duties as needed to assist Lead Housing Revenue Specialist and Revenue Mgr. Insure on time completion and accuracy
Maintain accurate paperless revenue files of all rent receipts on monthly and annual basis. Annual file transfers and archive preparation are included.
With assistance from Lead Housing Revenue Specialist and Housing Revenue Manager, develop solid working knowledge of all Housing Operations systems, procedures, and Yardi database systems
Assist Lead Housing Revenue Specialist & Housing Revenue Manager with daily tasks as needed
Client Track Data Entry
Input resident data into Client Track database.
Monitor data forms for accuracy and follow up and resolve missing or inaccurate or incomplete data with site staff to maintain data accuracy and integrity
Complete Data Accountability Requests from Client Data dept as needed throughout the year.
Coordinate with Client Data staff to participate in ongoing Client Track trainings and system changes or upgrades to maintain accurate and complete Housing resident data.
Maintain accurate Resident Data files to facilitate ongoing data accuracy and integrity
Must have's to be successful:
Minimum 1 year experience in a position that included data entry and attention to detail
Basic office experience and skills including organizational skills, and working with changing priorities
Experience with Microsoft Office applications; Word, Excel, Outlook
Willingness to learn and update skills to meet job requirements
Ability to be flexible, supportive and to work cooperatively with co-workers as a member of a diverse team
Ability and willingness to work independently and as part of a team and to make sound judgments with limited supervision
Demonstrated ability to interact with people (including staff and residents) of different cultures and backgrounds.
Strong commitment to diversity and social justice principles
Experience with property management databases such as Yardi
Hours, Rate, and Benefits
Hourly Rate: $28.00
Hours: 40 Hours per week
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund
Physical Requirements
Continuously stands, walks, sits, and climbs in performing duties
Continuously reaches and grasps in using telephones, computers, and in general operations
Frequently lifts and carries up to 5 lbs. of paperwork, files, and materials
Occasionally travels to other sites
* Continuously over 80% time, Frequently 20-80% time, and Occasionally under 20% time
Additional Information
#LI-Onsite
YWCA encourages applicants with a variety of experiences to apply!
At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.
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