Sr. Customer Support Operations Specialist, Emerging & Scaled en Spotify
Spotify · Toronto, Canadá · Hybrid
- Oficina en Toronto
Description
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
We are looking for a Sr. Customer Support Operations Specialist to partner closely with our vendor Customer Support teams who assist advertisers using Spotify Ads Manager, our self-serve advertising platform. In this role, you will be responsible for handling escalations, supporting day to day operations and will help build a best in class Customer Support team. Reporting to the Lead Customer Success Manager and working within the Emerging & Scaled Revenue Programs team.
What You’ll Do
Who You Are
Where You’ll Be
Additional Information
The Canada base range for this position is $83,952 - $119,932 plus equity, plus bonus or commission. Benefits available for this position include extended health and dental coverage, retirement savings plans, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and other benefits in accordance with Canadian employment standards. These ranges and benefits may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
