Director, Strategic Accounts en Ware Malcomb

Your Role

• Demonstrate commitment to learning, understanding, and implementing all organizational business philosophies and practices
• Develop and execute strategies to expand national accounts and enterprise‑level client relationships
• Build and maintain relationships with key decision‑makers within major brokerage organizations and large corporate end‑user clients
• Identify and pursue high‑value opportunities through proactive outreach and strategic partnerships
• Represent the organization at industry conferences through presentations, panel participation, and speaking engagements
• Attend industry events and networking functions to enhance visibility and strengthen market presence
• Partner with regional leadership and subject‑matter experts to align business development pursuits with organizational growth goals
• Lead development of strategic tools, including CRM dashboards, performance trackers, and standardized reporting systems
• Plan, coordinate, and execute client engagement events and networking opportunities
• Drive measurable growth in RFP volume, awarded projects, strategic account revenue, and client expansion
• Maintain accurate CRM tracking and prepare monthly business development reports for leadership
• Review project revenue projections to support forecasting, planning, and quarterly review cycles
• Prepare monthly business reports and participate in recurring revenue, strategy, and forecasting meetings
• Proactively pursue new business opportunities and support organizational growth initiatives
• Assist in creating the annual business strategy documents and understand revenue, diversification, and geographic expansion goals
• Support achievement of targeted pursuit hit rates
• Attend key business development, industry, and professional association events across assigned markets
• Schedule and lead networking meetings, coffees, and relationship‑building activities
• Collaborate with senior leadership on strategic business development connection planning
• Coordinate efforts and maintain communication with national account team members across regions

Qualifications

• Preferred minimum of 10 years of experience in interior architecture, including at least two years at the Project Manager or Senior Manager level
• Experience within the broader commercial real estate industry is also considered valuable
• Strong business development skills with demonstrated success in managing, tracking, and following up on growth opportunities
• Leadership experience preferred, with the ability to guide teams and foster a collaborative environment
• Excellent verbal and written communication skills, including confident public speaking and the ability to influence senior leaders and stakeholders
• Experience in strategic planning, client engagement, and cross-functional collaboration
• Proficiency with business technology tools, including HubSpot or other CRM systems, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Bluebeam, and Microsoft Excel
• Strong organizational abilities, attention to detail, and comfort navigating multiple projects simultaneously