Business Transformation Consultant - HR Reinvention en IBM

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Your role and responsibilities

Business Transformation Consultants - HR Reinvention play a key role in helping clients modernize and transform their HR organizations through data, technology, and AI. In this role, you will design, analyze, and present insights across HR and related operational areas, creating high-quality deliverables with minimal supervision.

You will learn, understand, and help promote IBM’s Client Zero approach to AI adoption, enabling clients to begin or accelerate their digital transformation journeys in HR.

What You’ll Do

Contribute directly to the success of HR digital transformation initiatives

Gather and analyze requirements through primary and secondary research, interviews, workshops, and surveys

Apply consulting methodologies, AI capabilities, and best-of-breed technologies to solve complex client challenges

Translate data and insights into clear, compelling presentations for client stakeholders

Manage individual scope and deliverables in alignment with the Statement of Work (SOW), escalating risks or scope changes as needed

Build and maintain strong relationships with client and partner stakeholders

Create, reuse, and share intellectual capital and best practices to improve delivery quality and efficiency

Provide feedback to Product Management and Development teams based on client needs and implementation insights

Support critical deployments and assist Support teams during high-impact situations

Promote and apply quality processes, tools, and training across the team

Identify opportunities to improve operational efficiency and provide recommendations to leadership

Required technical and professional expertise

· Bachelor’s or Master’s in Business, HR, or Information Systems (or equivalent).

· 7+ years of HR experience including large, complex programs and HR Tech or BPO initiatives.

· Deep functional expertise in 2 or more HR CoEs such as Compensation, Benefits, Talent, Learning, Payroll, or Time Tracking.

· Strong understanding of HR business process frameworks, operating models and business structures.

· Demonstrated leadership in solution architecture or practice management.

· Exceptional stakeholder management and communication skills.

· Understanding of HR Systems such as Workday, ServiceNow, Phenom is a plus.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.