Director of Production en Life is Good

Description

You are the steady force behind everything that gets made. You and your team turn ideas into tangible products by building systems, teams, and processes that run with precision, even when the operation never sleeps. While others see finished shirts, stitched details, and perfectly printed graphics, you see machines, workflows, maintenance plans, and metrics—each one an opportunity to improve quality, efficiency, and consistency.

You lead with your Superpowers from the shop floor, always focusing on the big picture. You have the magic touch that keeps advanced DTG printing systems running at peak performance and can troubleshoot issues before they slow production. You guide your teams through complex, high-volume manufacturing with calm confidence. You balance safety, speed, and craftsmanship, ensuring every piece that leaves the building meets the standard customers trust.

You develop people as intentionally as you optimize processes. You motivate teams across shifts, mentor leaders, and create clarity in a fast-moving environment. You use data to drive smarter decisions, reduce waste, and scale operations thoughtfully—always focused on doing things better tomorrow than today.

You are the backbone of the operation, the reason production runs smoothly, and the leader who keeps optimism alive on the floor. You’re not just managing manufacturing—you’re building reliability, pride, and possibility.

Because at Life is Good, optimism isn’t just something we talk about, it's what you produce.

Ready to learn more about the job? Read on....

REQUIREMENTS

This operation runs 24/7 and currently includes DTG (Kornit), DTF, embroidery (Tajima), stickers, and screen printing. You must be a technical expert with DTG process and equipment maintenance. In addition:

• You have the knowledge and experience to lead a large production team effectively 

• You have several years of hands-on experience with digital direct-to-garment or relevant screen-printing 

• You have the technical aptitude, knowledge, and desire to repair complex equipment 

• You are self-motivated and capable of working independently 

• You have a keen eye for detail and an ability to analyze production processes 

• You demonstrate effective analytical skill and aptitude 

• You have a deep working knowledge of MS Excel, MS Word, and MS Outlook 

• You have used SAP or a similar enterprise system as intended

• You have effectively managed multiple technical, operational, and organizational projects at once 

• You can perform physical activities such as infrequently lifting heavy objects that weigh up to 50 pounds

• You have a valid driver’s license 

IMPORTANT DETAILS

• You will work on-site with your team in Hudson, New Hampshire, where we opened a brand new Factory. See it Here (click that link)
• This application requires a significant commitment to answering specific questions. You may want to compose your answers outside of this app and paste them once you're satisfied with your composition, spelling, grammar, and tone. We can't consider incomplete applications.
• Our market-based compensation strategy determines base pay for each jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution.
• Everyone who applies will get a response from a human. Although we love and use AI regularly, you're about to put a lot of heart and skill into this application and deserve a human response. You'll get one. If you don't answer the questions or meet the requirements below, you'll get a swift and kind rejection.

YOUR OBJECTIVE 

You deliver delight to every customer by leading the team that prints their products with speed, expertise, and quality. You manage all aspects of production/manufacturing operations. You motivate the production team to ensure production and processes are optimized in a safe, efficient, and cost-effective manner, while ensuring a high-quality product. You drive daily production metrics and strive for continuous process improvements. You create and manage budgets, assess production staffing needs, forecast trends, and deploy or adjust as required 

YOUR JOB 

Essential Duties and Responsibilities 

• Lead and oversee 24/7 production operations across multiple manufacturing platforms, including direct-to-garment (DTG) printing, embroidery, sticker printing, and direct-to-film (DTF) manufacturing 

• Serve as the technical authority for DTG operations, with expert-level knowledge of Kornit DTG printers, including print quality optimization, workflow calibration 

• Day # 1 can lead preventative maintenance, troubleshooting, and repair strategies for Kornit DTG equipment, ensuring maximum uptime, throughput, and print consistency 

• Develop and execute equipment maintenance schedules, spare parts strategies, and vendor coordination to minimize downtime in a continuous production environment 

• Direct embroidery operations utilizing Tajima equipment, ensuring stitch quality, machine efficiency, and production scalability 

• Oversee sticker printing and DTF manufacturing workflows, ensuring alignment with production standards, cost targets, and quality expectations 

• Establish and enforce standard operating procedures (SOPs) for all production areas, with a strong focus on safety, quality, and repeatability 

• Drive continuous improvement initiatives to increase efficiency, reduce waste, and lower manufacturing cost per unit 

• Partner closely with Product, IT, Planning/Finance, Fulfillment, and Quality teams to optimize production planning and workflows 

• Manage and mentor production leadership teams, including manager and technical leads, fostering accountability, technical excellence, and operational discipline 

• Analyze production data and KPIs (OEE, uptime, scrap, labor efficiency) to drive decision-making and capacity planning 

• Lead scaling efforts for new equipment, technologies, and product lines, including installation, commissioning, and team training 

• Ensure compliance with safety regulations, environmental standards, and company policies  

• Manage FTE work schedules, temporary labor assignments, and overtime to meet weekly and monthly production output and budget goals 

• Work directly with temporary labor agencies to staff for busy production seasons 

• Develop and implement training programs for production; establish and monitor performance benchmarks 

• Enforce the safety program and ensure all policies are followed 

Requirements

Your Personal Attributes 

• You believe passionately in our mission and the Life is Good Superpowers 

• You are known as a natural leader who delivers results 

• You have the desire and ability to think and act both strategically and tactically 

• You speak and write clearly, simply, and succinctly 

• You present a consistently steady and optimistic demeanor 

• You have demonstrated the ability to balance many competing demands and focus on the most important things 

• You have an entrepreneurial spirit that is solution oriented 

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN 

• You and your department meet your annual goals 

• You grow and develop the people on your team 

• You love what you do and it shows in your work 

• Your team meets production goals, works well together, and collaborates with other departments 

• You are considered a cultural leader for the Production team at Life is Good 

Benefits

We are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer comprehensive Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short, and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs that like to play.

You’ll contribute to helping kids heal from trauma as we serve our social mission, The Playmaker Project.

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.