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Description
Who We Are
At Apple Roofing, our purpose is to build a sweeter experience for teammates, customers, and partners by making it easy, putting people first, and building trust in every interaction.
Our Inside Estimators play a key role in delivering on that purpose. The quality, accuracy, and timeliness of your work directly impacts the homeowner’s journey and our partnership with insurance carriers. Your precision helps ensure that customers receive fair, honest, and efficient resolutions after storm events.
Position Summary
The Inside Estimator is responsible for writing accurate, timely, and program-compliant estimates using HOVER data, job site photos, and insurance carrier requirements. This position plays a pivotal role in bridging field documentation with carrier communication, ensuring that Apple Roofing submits estimates that are clear, complete, and aligned with industry and program standards.
Key Responsibilities
Estimate Creation & Accuracy:
- Review and analyze HOVER reports, job photos, and inspection details to determine damage and required repairs.
- Write precise, program-aligned estimates using Xactimate or Symbility software.
- Produce a minimum of six approval-ready estimates per day while maintaining Apple’s high accuracy standards.
- Accurately identify hail, wind, and storm-related damages and translate findings into appropriate scopes of work.
Carrier & Program Coordination:
- Submit completed estimates to insurance carriers for approval, ensuring compliance with all program guidelines.
- Revise estimates based on carrier feedback and update documentation promptly and accurately.
- Maintain positive, professional communication with carrier partners to support trust and efficiency.
Internal Collaboration:
- Communicate clearly with the inside sales team once estimates are finalized, ensuring a seamless transition to the next step in the customer journey.
- Support field teams by providing clarity, guidance, or revisions as needed.
- Maintain organized records and documentation within company systems to ensure transparency and continuity.
Requirements
What We're Looking For:
- Proven experience as an estimator in roofing, construction, or insurance restoration.
- Proficiency in Xactimate or Symbility is required.
- Strong ability to identify storm-related damages, specifically hail and wind.
- Exceptional attention to detail, organizational discipline, and accuracy.
- Ability to thrive in a fast-paced environment while meeting daily and program-driven deadlines.
Benefits
Why Apple Roofing?
- Be part of a company that lives its core values: People First, Build Trust, Make It Easy.
- Competitive pay and benefits package.
- A positive, team-oriented culture with real career pathways.
