Maintenance Control Technician (Dallas, TX, US) en American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The Maintenance Control Technician provides technical direction to the Aircraft Maintenance Organization.
• Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time. 
• There are also opportunities for job growth and advancement, training, and working with many of the industry’s most talented aviation professionals.
• The Maintenance Control Technician (MCT) provides the central point of contact to coordinate aircraft maintenance for all locations and supports the minute-to-minute operation of the fleet to which he is assigned.
• You will survey and analyze mechanical and operational performance of assigned fleet(s) or system(s).
• You will provide technical evaluation and recommendations for resolution of maintenance problems including but not limited to: oversight and coordination; communication with employees and/or vendors both inside and outside the Company. 

What you'll do

These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact [email protected] should you wish to request an accommodation.

Technical Functions

• Provide the central point of contact to coordinate aircraft maintenance for all locations
• Provide the point of contact for Engineering Authorization requests by Production
• Support the minute-to-minute operation of assigned fleet
• Provide technical support for assigned fleets for Dispatchers, Pilots, Aviation Maintenance Technician, and other personnel
• Coordinate parts and tooling movement with AOG and MLS
• Coordinate manpower requirements for field trips to non-maintenance stations with MOD/MOC
• Request and remotely direct the work of contract maintenance personnel in non-maintenance stations in accordance with Maintenance Operations Control Procedures Manual (MOCPM)
• Survey and analyze mechanical and operational performance of assigned fleet(s) or system(s) utilizing vendor and American Airlines programs
• Continuously monitor aircraft and engine performance systems
• Provide technical evaluation and recommendations for resolution of maintenance problems
• Utilize aircraft manufacture manuals and other technical manuals
• Administer and authorize the use of the Minimum Equipment List (MEL)/Configuration Deviation List (CDL)/Nonessential Equipment Furnishings (NEF)/Tracking and Control (TAC) process in accordance with the Maintenance Operations Control Procedures Manual (MOCPM)
• Update delay information and Date Modification Request (DMR) entries for non-maintenance stations
• For aircraft at non-staffed maintenance stations, maintain a current list of aircraft status (Estimated Time Remaining or ETR) and communicate. Minimum Equipment List (MEL) information to the appropriate IOC personnel.
• Review open non-routine maintenance items on assigned fleet(s) or system(s)
• Assist in researching and developing a plan to resolve chronic aircraft faults
• Monitor and write follow up items to ensure effectiveness of corrective action to chronic faults
• Identify chronic components and pass this information to the Reliability Department
• Alert the Maintenance Operations Control (MOC) Manager or MOC on Duty when mechanical problems arise that adversely affect systems operations
• Review previous day’s mechanical interruptions and follow up to ensure a positive final corrective action
• Maintain and control CAT II/III aircraft certification and ensure aircraft remain in compliance
• Maintain the ETOPS Program and ensure aircraft remain in compliance
• Maintain the compass card records

What you'll do (cont.)

Maintenance Control Technician General Functions

• Perform all functions in accordance with company procedures and policies
• Coordinate and communicate with other employees and vendors in order to accomplish work tasks
• Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
• Complete job-relevant training
• Adhere to government (e.g., DOT, FAA, TSA) policies and regulations
• Adhere to company policies, procedures, and performance standards
• Follow instructions from management
• Use relevant electronic systems to complete work
• Work in a fast-paced, stressful environment, involving tight time constraints and high-pressure situations
• Maintain a high level of focus and performance functioning throughout the shift

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED.
• Applicable valid driver’s license as required by local authorities.
• Ability to read, write, fluently speak and understand the English language or language native to geographical location.
• Minimum five (5) years of Aviation Maintenance Technician experience on commerical or military aircraft
• Knowledge of Minimum Equipment List (MEL), Extended Twin Operations (ETOPS); General Procedures Manual (GPM)
• Ability to work rotating shifts including weekends, holidays, and days-off
• Work overtime on short notice or when operationally necessary
• Ability to travel on short notice for support of Out of Service aircraft
• Report to work on a regular and timely basis
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
• Must pass initial and random Drug and Alcohol screening
• Must be able to secure appropriate airport authority and/or US Customs security badges
• Must be able to act professionally under stressful situations when dealing with other departments and customers

Preferred Qualifications- Education & Prior Job Experience

• Extensive Avionics and/or Maintenance Control Technician experience preferred
• Extensive Aircraft systems troubleshooting experience preferred

Skills, Licenses & Certifications

• F.A.A. Airframe and Powerplant license

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.