Inside Technical Sales en Sightline Intelligence

Inside Technical Sales - Hood River, OR

Sightline Intelligence is the leader in onboard video processing. We are seeking a talented sales specialist to join our inside sales team. SightLine is an agile, innovative company developing onboard video processing systems for the autonomous vehicle industry (UAV, drone, robotics, and related platforms). We’re looking for someone enthusiastic about making a meaningful impact in a fast-growing technical environment.

Purpose of Position 

This role supports the go-to-market organization and works closely with production, planning, technical support, and engineering teams to provide world-class customer service and account management to Sightline customers. The ideal candidate is an excellent communicator, can execute complex sales processes, and is eager to solve problems proactively.

Summary of Essential Job Functions

Customer Consultation and Needs Assessment

• Engage with inbound customer inquiries to understand their technical requirements and business needs.
• Conduct technical assessments and provide technical advice and integration recommendations based on the customer’s needs and existing systems.

Solution Planning and Proposal Creation

• Develop tailored solutions for customers, integrating technical knowledge with product offerings.
• Collaborate with engineering or product teams to customize or refine solutions as necessary.

Order Processing and Coordination

• Ensure timely and accurate data entry into ERP through all stages of the sales cycle.
• Coordinate with the logistics and production teams to manage order fulfillment and delivery.
• Monitor order progress and handle any post-sale customer inquiries related to the order.

Relationship and Account Management

• Build and maintain strong relationships with existing and potential clients to ensure customer satisfaction and repeat business.
• Partner with the technical support team to ensure successful post-sale integration and long-term customer success.

Technical Product Knowledge

• Maintain up-to-date knowledge of product specifications, new technologies, and company trends.
• Continuously improve technical knowledge and stay current with product updates or changes.

Education and Experience Qualifications 

• Bachelor's degree in business, engineering, or equivalent work experience.
• 2+ years of demonstrated experience in technical sales.
• Superior communication skills (written, verbal).
• Ability to work both independently and as part of a collaborative team.
• Potential to periodically travel for trade shows and other events (estimated 5% travel).
• Eligible to work in the United States. 

Beneficial Experience (preferred, not required)

• Work in high-tech industries (including uncrewed aerial vehicles, image processing, or aerospace and defense).
• Proficiency in NetSuite or similar ERP and CRM systems.
• Familiarity with AS9100 standards and continuous improvement practices.
• Experience in a customer service environment, account management, or technical support.

Salary and Benefits

Estimated salary range for this position is $75,000 to $95,000 annually, depending on experience.

We are open to hiring candidates with varying levels of experience. The estimated salary band will be adjusted based on the candidate’s experience and expertise.

Compensation includes salary, 11 paid holidays, PTO (20 days earned over the first year), health insurance (100% Sightline covered for employee and dependents under the HDHP with HSA), dental, vision, life/disability, 401K match, incentive plan, Sightline-paid OR PFMLI coverage, schedule flexibility, parental leave, and education reimbursement.

About Sightline

Sightline Intelligence has three offices: Hood River, OR, Portland, OR, and Brisbane, Australia. The Hood River office includes sales, software engineering, and support teams. Our Portland office includes manufacturing, software, hardware engineering, and QA teams. The two offices are in constant communication and get together regularly to discuss ongoing projects and new opportunities. We work in an open office setting, actively communicating about projects and customers throughout the day. Sightline is a member of the Gorge Technology Alliance and regularly sponsors Capstone teams at Portland State University.

Sightline Intelligence provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  Our ongoing diversity, equity, and inclusion efforts help us continually improve employee support.

Don’t think this job description is the perfect fit?  Send us your resume and a cover letter telling us who you are and why you want to work at Sightline. We’re always looking for new talent to add to our team.

Contact

Visit our website at www.Sightlineintelligence.com
No recruiters, please.