Omni-Channel Digital Enterprise Architect, Principal en Blue Shield of California Group
Blue Shield of California Group · Oakland, Estados Unidos De América · Hybrid
- Senior
- Oficina en Oakland
Your Role
The Enterprise Architecture & Innovation team helps manage and align Health Plans’ technology infrastructure with its business goals, ensuring that independently conceived and deployed solutions do not lead to unnecessarily complicated and expensive siloed systems. It defines the enterprise business & technology capabilities and their relationships to run, grow, and transform the business. The Enterprise Architect, Principal will report to the Sr. Director Enterprise Application Architecture. In this role you will collaborate with business and technology leaders, stakeholders, engineers, and analysts to understand strategic business initiatives and develop technical solutions that satisfy those needs. This individual has extensive knowledge in multiple business and architecture domains, is forward-thinking, and is well-versed in emerging technologies and trends. Must possess the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders.. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Responsibilities
Your Work
In this role, you will:
- Develop and maintain reference architecture for digital channel (web, mobile, chat, email, voice) technology stack, including the definition of application, data, integration, and infrastructure layers.
- Define integration architecture for interfaces between digital channels and other enterprise applications such as Facets, Snowflake data warehouse, and several major business applications.
- Develop solution architectures for various business initiatives that have a dependency on digital experiences.
- Be responsible for the development and maintenance of enterprise architecture blueprints that articulate our business strategy, future state business and technology architecture, and multiyear execution roadmap.
- Collaborate with other architects to create and document standards and patterns that can be leveraged for future re-use, and actively seek opportunities to leverage industry solutions for new business offerings and services.
- Develop and maintain reference architecture which includes the reference model, guiding principles, standards, patterns, and usage guidelines.
- Create contextual and conceptual models that help document and simplify potentially complex topics.
- Manage the creation and maintenance of models that identify interdependencies between business units, roles, associated capabilities, and technologies.
Qualifications
Knowledge and Experience
- Experience with omni-channel digital technologies required. These include defining architecture solutions for web, mobile, chat, mobile push notification, and email campaign channels. As well as supporting technologies, such as: content management, profile & preference management, context awareness management, intelligent search, customer communication management, personalization engine, UX management, knowledge management.
- Deep understanding of healthcare and industry technologies is critical.
- Requires at least 10 years of relevant IT experience.
- Requires at least 3 years of experience in an architecture role.
- At least 2 years of experience working in the healthcare industry preferred.
- BS in Computer Science, Science, or Engineering. BS or BA in other disciplines is acceptable, supplemented with adequate relevant experience.
- MS in Computer Science or related disciplines is preferred. A strong track record of architectural practice and success in a large environment.
- Enterprise Architecture Methodology certification preferred.
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About Company
About Stellarus and the Ascendiun Family of Companies
Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.
Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.
Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Our Values:
At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.
Our Workplace Model:
At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.
Two Ways of Working:
- Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:
o Member-facing and approved out-of-state roles remain remote.
o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.
o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
- On-Site: Work from a business unit-approved office an average of four (4) or more days a week.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
