Sr. Specialist, Billing and Collection en AEG Vision

The primary purpose of this position is to create claims invoices to 3^rd party insurance carriers for commercial products and to monitor aging to ensure proper and timely payment.

• Responsible for correcting claim data in Acuity Logic system prior to billing for specified plans
• Responsible for submitting both paper and electronic claims in Acuity Logic for specified plans to 3^rd party carriers timely
• Responsible for submitting manual vouchers and invoices to plans that don’t accept claim forms in a timely manner
• Responsible for interpreting and following up on claim denials from 3^rd Party carriers for specified plans
• Responsible for monitoring the aging of specified plans to ensure prompt and accurate payment for specified plans
• Develops expertise in specific plans assigned to the position and acts as a department and company resource for questions relating to billing of these plans
• Leads special projects, team calls (as needed), and provides daily support to management.
• Researches and provides solutions for billing and collections issues impacting the collections results
• Assists with onboarding, training, and supporting peer to peer staff and new hires.
• Assists in the timely response and support of the help desk team and help desk tickets to provide answers to field operations in a timely manner
• Runs weekly or monthly reports as directed by management
• Monitor claims scrubs and makes recommendations for removal or addition
• Communicates all system, site, and billing company issues to management on a timely basis to allow management oversight and proper resource planning
• Be a resource for retail units for questions relating to billing
• Makes recommendations for efficiencies, processes, etc. which will deliver quality, cost savings, and/or profitability improvements within the department and / or across the organization