Mailroom; Library Assistant na Vanderbilt University
Vanderbilt University · Nashville, Estados Unidos De América · Onsite
- Escritório em Nashville
Position Summary:
The Mailroom Assistant supports the Jean and Alexander Heard Library system through responsibility for the accurate and timely pickup, packaging, sorting, transportation, shipping, and local delivery of library mail and materials, including faculty delivery via walking route. Additional responsibilities include the prompt transport of urgent deliveries (hand deliveries) and serving as a contingency driver utilizing the VU vehicle. This position reports directly to the Facilities and Mailroom Manager.
About the Work Unit:
The Jean and Alexander Heard Libraries at Vanderbilt University bring together nine distinctive libraries and two off-site storage facilities, all working in concert to support discovery, innovation, and lifelong learning. This role contributes to that mission by collaborating with departments across technical services, scholarly communications, IT infrastructure, and digital scholarship.
At the heart of our work is a commitment to creating a welcoming and inclusive environment—one that inspires curiosity and fosters meaningful connections across the Vanderbilt community. The libraries serve as dynamic hubs where faculty, students, staff, and alumni come together to explore ideas, pursue research, and share knowledge. We also take pride in being a workplace that values continuous growth, encouraging every team member to expand their expertise and stay at the forefront of emerging trends in librarianship, ensuring our libraries remain vibrant, relevant, and forward-thinking centers of scholarship.
The Jean and Alexander Heard Libraries are fundamental to the university’s goal of advancing scholarship and learning. We collect, preserve and make accessible a wide variety of resources, we partner with faculty and students to shape research, and we encourage the development of informed scholars and engaged citizens.
Key Functions and Expected Performance:
Responsible for the daily operations and services of the mailroom of the Heard Library (419 21st Avenue South).
Responsible for accurate and timely mail pickups, sorting, transport, and deliveries prompted in the Vanderbilt Library Systems and as assigned by the Facilities Coordinator and the Lead Messenger.
Answer inquiries regarding incoming and outing packages.
Prepare itemized USPS documentation for library items sent to Station B post office.
Schedule FedEx and DHL pickups for staff as needed.
Package items securely for shipping.
Maintain a minimum of two daily pedestrian rounds to library units according to the schedule.
Maintain a minimum of one pedestrian route for Faculty delivery as needed.
Provide clear, accurate, professional verbal and written communication with staff, faculty, guests, and service representatives regarding library mailroom operations and services.
Distribute packaging material and boxes to all assigned faculty.
Serve as Better World Books representative for the Library.
Serve as contingency library messenger in the absence of the Lead Library Messenger.
Responsible for setting up facilities —including tables, chairs, and other necessary equipment—as requested by the Facilities Manager for meetings and conferences. Also provides support for smaller events as needed for Community Room.
Perform other duties as assigned.
Supervisory Relationships:
Reports to the Facilities and Mailroom Manager
Education and Certifications:
NA
Experience and Skills:
Strong customer service skills are necessary.
Ability to work well with others and to communicate effectively is necessary.
Ability to consistently lift items up to 50 lbs. is necessary.
Current valid Tennessee driver’s license is necessary.
Proficient in operating an extended cab van and safely navigating routes throughout the campus is necessary.
Company
At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.
