Corporate Services Administrator en IPC Systems

TITLE: Corporate Services Administrator
DEPARTMENT: Corporate Services
REPORTING TO: Corporate Services Global Manager
OFFICE LOCATION: Madrid, Spain
ROLE TYPE: Full-time, On-Site, Permanent

Role Overview:

The Corporate Services Administrator (CSA) is a key position providing a range of first-level support on administrative services focused upon business operation and facilities. You will act in a supporting role to the Corporate Services Global manager and lead local day-to-day facility operations. The Corporate Services Department is responsible for employee services, maintenance of leased equipment, systems, physical security, and small building projects.

• Oversee day-to-day facilities operations including flex seat management, access control, mail services, multifunction equipment, pantries, supplies, conference rooms, storage rooms, first aid supplies, etc. 
• Managing local office builds.
• Coordinating Health &Safety checkups and training.
• Create purchase order requisitions for local office and other office locations. Review and approve invoices and work with Accounts Payables to ensure timely payments.
• Manage local supplier account needs. Schedule equipment maintenance as required, maintain records, and provide reporting.
• Manage local building service requests and relations. Liaison for landlord/building correspondence, drills, and tenant meetings.
• Manage local onsite physical security including daily checks, ID badge issuance, access programming and quarterly reporting.
• Administer various employees’ services including mobiles, travel program, conferencing services and others through the internal ticketing tool. This support is both local and remote across the globe.
• Possible infrequent travel required

Essential Skills and Experience to be Successful in this Role:

Experience & Background:

• Minimum of 2-3 years of experience.
• Commitment to service excellence with the ability to work in a fast-paced, multitasking, team environment.
• Excellent oral and written communications skills in English and Spanish.
• Strong work ethic and an energetic, influential, and diplomatic work style.
• Intermediate to advanced Microsoft Office skills (Outlook, Word, Excel). Excel should include graphing, pivot table, and vLookup.
• Ability to work extended hours as needed including some evenings and weekends and be on call for emergencies.
• Experience with vendor management and service portals.
• Bachelor's Degree or equivalent work experience. 
• Flexibility to adjust work hours to later times in order to provide occasional support for North America. 

Technical Expertise:

• Cisco certification (CCNA or higher) or equivalent industry-recognized qualification.
• Solid understanding of Cisco LAN/WAN, IP Voice Services, iPBX, VMware, and Trading and Compliance platforms.
• Exposure to Internet technologies and enterprise platforms.
• Working knowledge of industry-standard ticketing tools (e.g., ServiceNow, Salesforce, Remedy).
• Familiarity with proactive network monitoring tools, such as IBM Netcool. 

What’s in It for You? 

At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.

In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:   

• Competitive Base Salaries 
• Benefits Package:
  • Private Enhanced Health Insurance
  • Pluxee Restaurant Pass
  • Pluxee Transport Pass (only for Hybrid positions)
• Additional Benefits:
  • Access to Flexible Retribution Scheme
  • Additional Time off for Charity Work and Volunteering
  • Tuition Reimbursement Program
  • Certification Bonus Program
  • Access to “IPC University” (our Internal E-Learning Platform)
  • Access to LinkedIn Learning
  • Access to Babbel+ Platform and Local Language Training Program
  • Wellness Program (including access to Modern Health Platform)
  • Employee Referral Scheme

Further information about your benefits will be provided during your onboarding process.

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on www.ipc.com/careers/ and www.ipc.com/about-us/about-ipc/.

IPC’s Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.