Collector - Outbound en Linde Gas & Equipment Inc

%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:#000000;font-family:%27Times New Roman%27, serif;font-size:14px;%22%3E%3Cimg src=%22https://praxair.taleo.net/transition/transition/TransitionImageViewer.jss?imageCode=Driver–BM–BOM%22 alt=%22%22 width=%22858%22 height=%22305%22%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ELinde Gas %26amp; Equipment Inc.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3ECollector - Outbound%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ELocation: Ankeny, IA%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ELinde Gas %26amp; Equipment Inc. is seeking an Outbound Collector to join our team located in Ankeny, IA.%26nbsp;Outbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;text-align:justify;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E%3Cu%3EWhat we offer you!%3C/u%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-left:.25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ECompetitive compensation%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EComprehensive benefits plan (medical, dental, vision and more)%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-color-alt:windowtext;%22%3E401(k) retirement savings plan%3C/span%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EPaid time off (vacation, holidays, PTO)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EEmployee discount programs%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ECareer growth opportunities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EAdditional compensation may vary depending on the position and organizational level%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 0in .25in;mso-add-space:auto;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cstrong%3E%3Cu%3EResponsibilities (1st shift)%3C/u%3E%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EAnswer inbound phone calls from internal and external customers%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EProcess payments%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EMake credit release decisions following procedures as stated in The Linde Gas %26amp; Equipment Inc. way%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ERefer customer disputes to field personnel for final resolution%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EMake payment arrangements on delinquent accounts%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EPerform outbound collections calls in support of credit release procedures%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EEscalate customer disputes and collections situations as necessary%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EAssist team in meeting inbound service level standards%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:rgb(0, 0, 0);line-height:normal;%22%3E%3Cspan style=%22color:#000000;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EOther duties as assigned%3C/span%3E%3C/li%3E%3C/ul%3E

Requirements

• HS diploma/GED required
• 2+ years Credit & Collections experience
• Handling inbound calls in a fast-paced environment
• Computer experience in Word and Excel
• Customer service skills
• Effective verbal communication skills
• Working successfully in a team environment

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. 

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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